Fire Service Manager

1 week ago

Langley, Canada Troy Life & Fire Safety Ltd. Full time

**Troy Life & Fire Safety Ltd. **is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is a proudly Canadian, we are an employee owned company with over 1,150 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

We are looking for an experienced **Fire Service Manager** to join their **Langley** team In this role, you will be responsible for leading and managing all branch administrative personnel, service sales staff, and field technicians.

**Responsibilities**:

- Responsible for ensuring maximum efficiency in scheduling, managing, and work performed by all service technicians
- Promoting every phase of the Troy Service operation to all customer contacts
- Keeping current in the area of product features, legislation, and regulations concerning service requirements
- Developing service billings, service expense and service gross margin forecasts
- Responsible for the preparation of business reports for the service department, as required by the manager
- Ensure adherence to company policies and procedures as well as legislative regulations/requirements of operations staff
- Oversee all health & Safety and ensure that all training requirements have been met
- Maintain and manage branch budget
- Performance and development management of direct reports
- Other supervisory and operations tasks as required

**Qualifications**:

- Post secondary education in business or fire protection detection
- 8 - 10 years' experience in Fire Alarm System Industry ideal
- Service management experience in a technical field
- Knowledge of applicable codes and requirements
- Excellent written and oral communication skills
- Good Computer skills (Microsoft Office Suite)
- Demonstrated leadership ability, fostering a positive work environment
- Strong financial, operational, and staff management skills

**Troy Life & Fire Safety Ltd. **offers an excellent compensation package, including a company leased vehicle and a comprehensive benefits program. Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both.

Pay: $85,000.00-$95,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Langley, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Fire Alarm industry: 3 years (preferred)

Work Location: In person

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