Financial Customer Service Representative

2 weeks ago

London, Canada Bill Gosling Outsourcing Full time

Amazing organizations don't just happen

Vision, strategy and innovation come to life through execution.

Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big.
- Full-Time **Opportunities**:

- **Competitive Salary**:

- **Hybrid work environment**:

- **All equipment will be provided by us**:

- **First Day of orientation will be onsite**

Bill Gosling Outsourcing is currently looking for a **Financial Customer Service Representative** to add to our team.

**WHAT YOU WILL DO**

As a Financial Customer Service Representative, you will:

- Negotiate payment terms and arrangements, where applicable
- Familiarize yourself with finance products, marketplace lending, and personal loan products to be able to assist with a wide range of inquiries
- See and understand trends, collate data, and escalate issues to Customer Experience Management
- Multi-task and switch from written to verbal correspondences/inquiries seamlessly
- Outbound calling to customers that have recently inquired about personal loans

**WHAT WE OFFER**:

- Salary
- $16.00/hour
- Hybrid work environment (minimum 1 day a week in office to multiple days in office based on clients' needs)
- Health & Dental Benefits are available after an initial waiting period
- Discounted Corporate GoodLife Memberships
- Casual Dress Code
- An amazing work culture where you can learn and grow
- A great work culture where you can learn and grow
- 3 weeks Mandatory Training**:Monday - Friday **9:00 a.m. **to **5:30 p.m.4th week**:1:00 p.m. **to **9:30 p.m**.**:

- Regular Hours of Operations: 12:00 p.m. **to 11:00p.m**

**Open availability is required through hours of operation**

**WHAT WE ARE LOOKING FOR**:

- Strong written & oral communication skills
- Flexible and able to work in a dynamic environment of rapid change in procedures and prioritization
- Familiarity with personal loan products and financial services (interest rates, amortization, credit bureau reporting, etc.)
- Experience working with others in a collaborative environment, encouraging others, and demonstrating the desire to help others succeed.

**WHO ARE WE**
- Bill Gosling Outsourcing provides business solutions to our clients with various services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. With over 60 years in the call _center _industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business._

We provide career opportunities in Customer Service and Sales, with various shifts and full-time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace which promotes both personal and professional growth.

**Office Location**:London

Located in: Citi Plaza

355 Wellington St Unit 225

London, Ontario

N6A 3N7

**CHECK US OUT FOR YOURSELF**
- Bill Gosling Outsourcing is committed to ensuring equal access and participation for people with disabilities. People with disabilities will be treated in a way that allows them to maintain their dignity and independence._

**Job Types**: Full-time, Permanent

**Salary**: $16.00 per hour

Schedule:

- 8 hour shift

Work Location: Hybrid remote in London, ON N6A 3N7

  • Customer Service Representative

    1 week ago

    London, Canada BMO Financial Group Full time

    1315 Commissioners Rd E London Ontario,N6M 0B8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    1 week ago

    London, Canada BMO Financial Group Full time

    1285 Fanshawe Park Rd W London Ontario,N6G 5B4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    4 days ago

    London, Canada BMO Financial Group Full time

    643 Commissioners Rd East London Ontario,N6C 2T9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    12 hours ago

    London, Canada BMO Financial Group Full time

    643 Commissioners Rd East London Ontario,N6C 2T9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    4 days ago

    London, Canada Service Ontario Full time

    We are a privately owned and operated Service Ontario office. **1 year contract** We are looking for a customer-oriented service representative. This person will provide product/services information and resolve any problems that our customers may have with accuracy and efficiency. The target is to follow government policies and procedures, ensure excellent...

  • Customer Service Representative

    5 days ago

    London, Canada BMO Financial Group Full time

    295 Boler Rd London Ontario,N6K 2K1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall...

  • Customer Service Representative

    1 week ago

    London, Canada BMO Financial Group Full time

    1315 Commissioners Rd E London Ontario,N6M 0B8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    1 week ago

    London, Canada BMO Financial Group Full time

    534 Oxford St W London Ontario,N6H 1T5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall...

  • Customer Service Representative

    3 days ago

    London, Canada BMO Financial Group Full time

    377 Southdale Road West London Ontario,N6J 4G8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Bilingual Customer Service Representative

    4 weeks ago

    London, Canada Manulife Financial Full time

    The Canadian Contact Center is looking for Bilingual Customer Service Representatives (French & English) to join our dynamic team. This is an exciting opportunity to make a real impact by delivering exceptional service and building meaningful connections with customers. You’ll love working with us because we make it easy to start your career in a...