Distribution Centre Administrator

**RSL’S story**:
**_RSL Mission_**
Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.
**_RSL Vision_**
To be the environment that inspires excellence and trust within our community.
**_RSL Values_**
Gracious, Collaborative, Courageous, Innovative, Community Focused, and Exceptional Experience.

**The Opportunity**:
**_ Scope of the Position_**
Distribution Centre Administrator is responsible for assisting Distribution Centre Manager in all aspects of administration, scheduling, inventory control, and freight claims in conjunction with the head-office team. The position also assists distribution center staff during busy periods.

**_Duties and Responsibilities_**

**Distribution Centre**
- Answer incoming calls from carriers and branches
- Provide administrative support to the distribution center
- Create shipping labels and other paperwork for parcels and LTL skid shipments & FTL (e.g., waybills, shipping manifests, shipping labels); maintain accurate shipping data in the warehouse management system
- Schedules transportation for all outgoing shipments
- Tracks, traces, and update the status of outgoing shipments to all Branches
- Verify the accuracy of orders picked, escalate concerns to Supervisor
- Provide support to all DC staff in the use of ERP distribution functions
- Other duties as required

**Inventory**
- Check and file packing slips including identifying shipping errors if any.
- Notify purchasing agents or handle supplier shipping errors.
- Prepare freight claims.
- Investigate inventory issues and assist in DC inventory clean-up.
- Assist in the preparation and organization of the annual inventory count.
- Participate in annual inventory count.
- Oversee stock adjustments.

**Other duties**
- Order office stationery, coffee supplies
- Order food/prepare training room for customer functions/seminar training.
- Assist head office staff with their inquiries.

**_
Skills and Qualifications_**
- Deliver superior customer service.
- Able to handle difficult customers with diplomacy and tact.
- Capable of following written instructions and documented procedures.
- Understands basic inventory, warehousing, and stocking procedures.
- Accuracy and attention to detail.
- Problem-solving and analytical ability.
- Motivated self-starter, comfortable in a fast-paced environment.
- Demonstrated integrity and ethical standards.
- Professional demeanor.
- Effective listening, communication (verbal and written), and negotiating skills.
- Judgment and decision-making ability.
- Team player who works productively with a wide range of people.
- Superior organizational skills.
- Experience in an administrative role.
- Education: High school diploma.
- Experience: Minimum 2 years’ administration experience.

**What we offer**:
It's not all about work. That's why we support and recognize our team members with a range of benefits:

- RSL is an entrepreneurial company - we don't micromanage.
- Embark on a continuous development journey. You have access to $3,500 annually to invest in your professional growth.
- 3 weeks vacation.
- 3 personal obligation days.
- Wellness Account.
- Stay healthy with our rich benefits package.
- Protect your future with our Pension Plan.
- Access a 24/7 Employee Assistance Program.

Refrigerative Supply Limited is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial, and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. We would like to thank all applicants for their interest; however, only those selected will be contacted.