Quality Assurance Analyst

**Quality Assurance Analyst**:
**Our purpose**:
Koios Intelligence aims to revolutionise the insurance industry through artificial intelligence (AI) and natural language processing (NLP). We provide advanced virtual assistant solutions voice enabled to enhance customer & insurance agents experience, streamline operations, and drive innovation. By using state-of-the-art large language models and generative AI, we simplify complex insurance processes, improve decision-making, and enable personalised interactions for policyholders and insurers.

**Job Summary**:
As part of the Data and Quality Assurance Team, you will be primarily responsible for quality assurance Koïos products, and will contribute to the development of state-of-the-art conversational AI platforms. You will play a critical role in ensuring the quality and reliability of our products and services. Your work will contribute to delivering high-quality software and ensuring customer satisfaction.

**Responsibilities**:

- Collaborate with cross-functional teams, including developers, product managers, and business analysts, to define and create comprehensive test plans that align with project goals and objectives.
- Execute test cases manually and, when applicable, through automated testing tools. Report and track defects, providing detailed information to assist in their resolution.
- Conduct regression testing to validate that new code changes do not adversely impact existing functionality.
- Maintain accurate and up-to-date documentation of test plans, test cases, and test results. Generate test summary reports and communicate testing progress and findings to the team.
- Actively participate in process improvement initiatives to enhance the efficiency and effectiveness of the quality assurance process.
- Work closely with developers and product teams to provide feedback and contribute to the resolution of defects and issues.
- Ensure that all testing activities adhere to established quality standards and best practices.
- Identify and communicate potential risks associated with product quality, proposing strategies to mitigate them.
- Review the intent generation and support the team in optimising data generation processes.
- Analyse user feedback and activity, and iterating to enhance the user experience.
- Conduct targeted user surveys to study their behaviour with new features developed by Koios. Provide market analysis to the business team.

**Requirements**:

- Bachelor’s degree in any related field (or equivalent work experience).
- Minimum of 2 years experience in software quality assurance, including test planning, test case design, and test execution.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Detail-oriented with a commitment to delivering high-quality results.
- Knowledge of software development methodologies and the software development life cycle.

**Nice-to-have**:

- Familiarity with test automation tools and frameworks is a plus.
- Experience with automated testing tools such as Selenium, Appium, or similar.
- Knowledge of programming languages (e.g., Java, Python) for test automation.
- Familiarity with bug tracking and test management tools (e.g., Jira, TestRail).
- Understanding of continuous integration and continuous delivery (CI/CD) processes.

**What we offer for your valuable work**:

- You’ll join a collaborative and motivated team where everyone, including you, is active in the product definition and development process.
- We provide quality collective insurance to all employees and their families, including dental care.
- We support 50% of expenses related to sports (gym memberships, sportswear, etc), up to 250 dollars a year.
- We refund 50% of public transportation expenses, up to 50$ a month.
- We offer a flexible hybrid schedule for employees wishing to work sometimes from home after a training period (usually 3 months).
- We offer Stock Options, depending on performance, and after an approbation period.