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Cashier/customer Service

2 weeks ago

Burford, Canada Burford Home Hardware Building Centre Full time

Job description

**Cashier/Customer Service**:Fulltime & Part-Time**

**$15/hr**

**HOURS**:7:30AM to 5:00PM (Monday - Friday) and 8:00AM to 4:00PM (Saturday)

**JOB DESCRIPTION**:
The cashier provides all point-of-sale functions, including recording and collecting for customers purchases; processing transactions (cash, credit card, debit card) using retail software; keeping accurate record of all cash, in-house charge, and credit card transactions (debit, gift card etc.), performing various services for customers, such as providing information, confirming prices, all done in a prompt friendly manner.
**DUTIES / RESPONSIBILITIES**:

- Greet and verbally communicate with customers, management, and staff both in person and by telephone.
- Operate all point-of-sale equipment, including cash register and Moneris unit.
- Verify signatures on the back of credit cards and expiry dates.
- Follow proper procedures according to store policy regarding returns and refunds.
- Ensure customers have had a positive shopping experience; take steps to rectify if they haven’t.
- Answer phone in prompt fashion and take messages, according to store policy.
- Assist those customers who need advice, information, or directions.
- Page over public address system when necessary.
- Maintain price information (flyers, in-store promotions etc.) for references when customer price inquires arise.
- Be familiar with items in stock, yard inventory, including product use and operation.
- Watch for shop theft and take action, according to store policy.
- Maintain check-out area and merchandise displays.
- Keep store tidy, cleaning the store and check-out area at the end of the shift.
- Attend store meetings, training sessions, etc., as required.
- Work on additional duties and assignments as assigned by management.
- Work in a safe manner in accordance to provincial and federal safety legislation, as well as use of good common sense. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.

**QUALIFICATIONS**:

- Ability to work a flexible schedule including weekends
- Friendly and helpful attitude toward customers.
- Excellent communication skills and a willingness to learn
- High School graduation or equivalent.
- Excellent mathematical skills.
- Prior retail experience beneficial.
- Ability to work co-operatively in a team atmosphere.
**WORKING RELATIONSHIPS**:

- Reports directly to the floor supervisor and store manager

**Job Types**: Full-time, Part-time

**Salary**: $15.00 per hour

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $15.50 per hour

**Benefits**:

- Dental care
- On-site parking
- Store discount
- Vision care

Day range:

- Monday to Friday
- Weekend availability

Shift:

- 8 hour shift

Work Location: One location