Maintenance Manager

**THE OPPORTUNITY**:
MAINTENANCE MANAGER

REPORTS TO GENERAL MANAGER

**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 80 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently owned and operated hotel portfolio.

**THE OPPORTUNITY: New Build Hotel**

**BE A PART OF THE SUCCESS - Join the Opening Team at Fairfield Inn and Suites Gravenhurst**

Experience our new hotel in the Muskoka Region, offering business, group, and family-friendly accommodations. Located near Muskoka Wharf, enjoy effortless access to shops and restaurants. Opening January 2025, the complex features 110 guestrooms and suites, intimate meeting/event space, and a range of amenities including complimentary full hot and cold buffet breakfast, indoor pool, business centre, market, ample parking, and outdoor patio.

Join us at Fairfield Inn and Suites Gravenhurst and be part of creating memorable experiences in the heart of Muskoka.

**THE ROLE**:
**BECOME A PART OF A NEW DYNAMIC TEAM**

The Maintenance Manager is responsible for all engineering/maintenance operations, including maintaining the building, grounds, mechanical equipment, guestrooms and utility systems are maintained in excellent condition. Accountable for managing the maintenance budget, preventative maintenance, and energy conservation.

**ACTIVITIES**:
The duties of the Maintenance Manager include, but are not limited to the following:

- Supervises and assists maintenance staff/contractors in the maintenance and repair of plumbing, hotel rooms, A/C and heating, ice machines, swimming pool, lighting, kitchen equipment, refrigeration, laundry, emergency generators, switch rooms, etc.
- Ensures all maintenance and repairs are completed on a timely, cost effective basis and according to specifications.
- Orders necessary materials and tools for repairing equipment and keeps within budgetary guidelines.
- Maintains an ongoing preventative maintenance program for the hotel.
- Responsible for administering and documenting equipment preventative maintenance and guest room preventative maintenance.
- Responsible for the safety of the department and the building.
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Provides a professional image at all times through appearance and dress.
- Follows company policies and procedures and is able to effectively communicate them to subordinates.
- Aggressively recruits and staffs department using company hiring standards (i.e. behavioral questioning, reference checks, evaluations, and team interviews). Reviews performances and assists in career development.
- Conducts fire drills, safety and security training, department procedures, and service guidelines.
- Ensure hotel is compliant with all federal, provincial, and local laws, including Health and Safety, ESA, Human Rights, etc.
- Ensures all fire and safety inspections are completed and any discrepancies are corrected.

**COMPETENCIES WE ARE SEEKING**:

- 3+ years of progressive maintenance experience in a supervisory role
- High School diploma or equivalent is an asset
- Working knowledge of electrical and mechanical systems
- Effective communication and people management skills
- Quick thinking and able to spot and resolve problems efficiently
- Working knowledge of various computer software programs (MS Office, Micros, POS)
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded with an attention to detail
- Excellent planning and organizing skills
- Ability to multi-task, meet deadlines, and work under pressure
- Must be able to work independently and maintain a positive attitude within a busy environment ~ hour