Heating & Air Conditioning Technician

**Full job description**

Brooks Heating & Air is looking for HVAC Service Technicians to join our team to help serve our customer base across the North Halton

**Who we are**:
We are a medium sized family owned company with a high focus on providing old and new customers with the best customer experience possible. Brooks Heating & Air has worked hard to build a solid reputation and solid relationships with our staff, customers and suppliers.
Brooks Heating & Air requires energetic, motivated and career-minded HVAC Lead Service tech/installer to be responsible for performing onsite installation and maintenance to HVAC (heating, ventilation, and air conditioning) systems and equipment. He/she will either:

- professionally install HVAC equipment, accessory items, in accordance with manufacturer specifications and local codes. Troubleshoot, repair and maintain equipment according to safety, predictive and productive maintenance.

The HVAC Service Technician shall also be responsible for keeping work areas clean and orderly and for driving Brooks Heating & Air vehicles, maintaining a mobile inventory of parts and tools.

**Do you**:

- Give customers exceptional treatment?
- Recommend additional services or treatments to make their home more comfortable?
- Provide quality service and are committed to being a master of your trade?

**Primary Responsibilities**
- Ensure customers heating, ventilation, and air-condition equipment meets or exceeds the Technical Standards & Safety Authority’s codes and municipal building codes and standards.
- Follow all manufacturers installation and service processes and procedures.
- Educate customers on proper care and maintenance and promote all various HVAC options
- Complete general and specific HVAC equipment inspections
- Maintain a clean, fully stocked vehicle
- Explain the benefits of newer highly efficient equipment to the customer.
- Promote Brooks Heating & Air products and services on every call.
- Must never sell the customer a repair they do not need.
- Provide a five-star experience on every call or make it right before leaving the customer’s home
- Feel comfortable requesting online reviews from customers.

**Education/Experience/Skills**
- A minimum of 3 years recent HVAC service or Installation experience with exposure to furnaces, central and ductless air conditioners, gas boilers, water heaters including tankless heaters
- Experience servicing and installing boilers and Heat pump an asset
- Must have demonstrated strong technical, customer service skills and company metrics in current and previous roles.
- Must be effective at HVAC lead generation.
- Sheet Metal Fabrication experience
- Valid Gas Fitter Two License
- Residential Air Conditioning (313D) License (Asset)
- Valid Driver's License with a clean record
- Hydronics Experience (Asset)
- Clear criminal record
- Comfortable working from heights and using a ladder
- An accountable and responsible personality, delivering high customer satisfaction and has a positive, can-do attitude
- Ability to work efficiently and effectively within a team environment, completing the installation and commissioning of HVAC elements
- Strong customer service skills

**Benefits**
At Brooks Heating & Air we expect a lot from our technicians. That's why we're committed to providing them with industry-leading benefits and compensation that help them get better at their job, while providing for their families, which include:

- Competitive compensation
- Additional incentive earnings available
- Excellent benefits package
- Opportunity for growth
- Tool and boot Allowance
- Uniforms provided

Does this sound like the job for you? If you have the qualifications above, we want to hear from you
Brooks Heating & Air is an equal opportunity employer.

Pay: $30.00-$45.00 per hour

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance

Schedule:

- Monday to Friday
- On call
- Weekends as needed

**Experience**:

- AC SERVICE AND INSTALL: 2 years (required)

Licence/Certification:

- TSSA Gas Tech 2 License (Ontario) (required)

Work Location: In person