Keyholder at The Sport Gallery and Arena Coffee Bar

6 days ago

Toronto, Canada The SPORT Gallery Full time

**Some jobs are just shifts. Others are places you’re proud to show up for.**

At The SPORT Gallery, you’ll work in a space that celebrates the history and culture of sport, where customers come to learn, talk, and connect — not just buy something and leave. If you have retail experience and enjoy being trusted with responsibility, contributing ideas, and being part of a small, close-knit team, this role is for you.

This position is well-suited to someone with **5+ years of retail experience** who wants more involvement and ownership in their work. You’ll be a key part of the day-to-day running of the gallery and coffee bar, working alongside a small team where everyone’s contribution matters.

**The Role**

As a **Keyholder**, you’ll open and close the gallery and the ARENA Coffee Bar, helping set the tone for each day. You’ll make sure the space is clean, organized, and ready to welcome customers.

You’ll spend time on the floor talking with visitors, helping them find items or artwork that resonate with them, and sharing knowledge about sport and its history. You’ll receive new product, add it to our inventory system, and prepare it for both the sales floor and our online shop. You’ll also manage online orders, packing and shipping them with care and attention to detail.

Merchandising is an important part of the role. Using your understanding of sport—past and present—you’ll help create displays that feel timely, cohesive, and story-driven.

You’ll also work on the **ARENA Coffee Bar** side, where you’ll be trained to make espresso and coffee drinks, responsibly serve alcohol, and keep the bar clean and running smoothly.

Because we’re a small team, you’ll be involved in many parts of the business. If you have interests in photography, video, social media, events, or marketing, we'd love to have you contribute in those areas as well.

Our shared goal is to make The SPORT Gallery a welcoming place for lifelong sports fans, and a place where new fans can discover the history, art, and culture of sport.

**Qualifications**
- **Minimum 3 years of retail experience** (5+ preferred)
- Comfortable opening and closing a store and taking responsibility for the space
- Strong visual merchandising skills and high standards for cleanliness and organization
- Sports knowledge is a plus, especially historical sports
- Reliable, punctual, and able to work well under pressure
- Detail-oriented and comfortable in a fast-paced environment
- Smart Serve certification (required within 2 weeks of starting)

We’re a small team, so this role works best for someone who’s engaged, dependable, and genuinely cares about how the space runs each day.

**Schedule**
- Full-time preferred (40 hours per week)
- Must be available evenings and weekends

**Responsibilities**
- Open and close the gallery and coffee bar
- Provide a welcoming, knowledgeable experience for customers
- Maintain clean, well-merchandised displays
- Receive shipments and manage inventory
- Help package online orders with great care and attention to detail
- Help prepare and serve espresso and coffee beverages
- Assist with gallery events and special activations
- Take on additional responsibilities based on your interests (social, photography, events, marketing, etc.)

**How to Apply

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