Thrift Shop Manager

Canada, Manitoba, Niverville

Applications due: 11 Jul, 2025

**Job Synopsis**

In acknowledgement of Mennonite Central Committee’s (MCC) vision and mission statement, the Thrift Shop Manager, under the direction of the local Thrift Shop Board, plans, directs and controls the day-to-day operation of the Niverville Thrift Shop, which includes the supervision of staff and volunteers.

**Job Details**

Salaried Employee -Full Time at 1 FTE

**Qualifications**
- A commitment to a personal Christian faith and discipleship, and nonviolent peacemaking. Active participation in a Christian church or Christian community is preferred.
- Enthusiastic about volunteerism and highly motivated to recruit volunteers and provide support so they can thrive.
- Able to contribute to the development of a positive culture based on Christian beliefs and values.
- Resourceful self-starter
- Able to work as a team with the staff and volunteers.
- Strong time-management skills. Able to prioritize in a busy environment with many competing demands.
- Strong interpersonal and problem solving skills, willing and able to work with a variety of people; friendly, outgoing and appreciative of volunteers, donors and customers.
- Strong organizational skills, able to make quick decisions and maintain an organized, tidy and safe work environment and manage workload by prioritizing tasks.
- Post-secondary business management or commensurate experience is an asset.
- Experience with POS systems preferred.
- Current First Aid Training Certification or willing and able to obtain within first 3 months of employment. Training must remain current during the term of employment.
- Current eligibility and status to legally work in Canada.
- Manitoba Class 5 Driver’s License.
- Satisfactory criminal record clearance and Child Abuse/Elder Abuse Check.

**Key Responsibilities**

**_ Staff/Volunteer Management: _**
- Supervise, assist, motivate and support day managers, staff and volunteers, providing training and on-going development as needed.
- Provide oversight to the volunteers with the vision of increasing volunteerism and developing a positive culture.
- Assist in resolving any conflicts arising with customers or volunteers in a manner that reflects respect, careful listening and peaceful resolution
- A key aspect of this role is the ability to relate well to others, including customers, donors and especially the volunteer/staff team. This position requires living out your faith by serving others and advancing the mission of MCC as one relates to volunteers, customers, staff and donors.
- Ability to accept/adapt to the culture of existing and future volunteers.
- Create job descriptions, with board input, as needed and conduct annual performance reviews for day managers and staff.
- Public relations - regular, ongoing positive interactions with volunteers, customers and donors

**_Operations:_**
- Responsible for shop opening and closing
- Count, record and deposit cash sales
- Oversee retail operations of the shop, ensuring that the shop is neat, clean and attractive
- Ensure workplace safety measures are in place
- Troubleshoot issues with the till and scheduling as needed

**_Administrative/Financial: _**
- Develop operational policies as needed
- Work with the Board Treasurer as requested to develop budget, reporting financials etc.
- Attend monthly Board meetings, provide monthly reports to the Board, and communicate Board decisions to staff and volunteers, where applicable.
- Represent the shop to groups and organizations in the community and region.
- Attend MCC-sponsored workshops, MCC annual meetings, and other activities as required.
- Work closely with MCC Manitoba Thrift Coordinator
- Perform other duties as required

**Start Date**

01 Sep, 2025

**Salary Details**

Base salary: $52,000. Salary based on experience

**Benefits**

Health benefits offered.

**Additional Information**

40 hours per week.
You may be required to work some Saturdays and Wednesday evenings.

**Location Description**

MCC Thrift Shops in Manitoba, partners of MCC, operate as independent financial and legal entities, each with its own employment policies, requirements, and processes. These 16 thrift shops, spread across 13 communities, generate revenue to support MCC's international and local programs while adhering to MCC's vision and missional values. Each shop is overseen by an autonomous volunteer Board of Directors.

Niverville is a rapidly growing town of approximately 5,000 people located in southeastern Manitoba, about 30 kilometers south of Winnipeg. Known for its family-friendly atmosphere and strong community spirit, Niverville has become a popular choice for those seeking a balance between small-town living and proximity to urban amenities. English is the primary language spoken in Niverville, with a diverse and welcoming population contributing to the town's dynamic culture. Niverville is known for its annual Niverville Fair, which brings together resi