Junior Parts Advisor

4 days ago

Ajax, Canada VILLAGE CHRYSLER Full time

**Job Summary**

Village Chrysler is looking for a Junior (Jr.) Parts Advisor to join our growing team. The Jr. Parts Advisor plays a crucial role in managing vehicle parts inventory, assisting internal and external customers, and supporting the service department. The Jr. Parts Advisor is also responsible for maintaining strong relationships with external customers such as repair shops, fleet operators, and independent mechanics.

**Key Responsibilities**
- Pick up and deliver orders as required
- Assist the Service Department in finding the right parts for vehicles
- Process parts orders and provide accurate pricing, availability, and delivery estimates
- Maintain an organized and up to date inventory of parts and supplies
- Conduct regular stock checks and reorder parts as needed/advised
- Handle incoming shipments, verify deliveries, and update inventory records
- Work closely with service advisors and technicians to ensure timely availability of parts for repairs
- Source and supply special-order parts for vehicle maintenance and repairs
- Track back-orders and ensure timely delivery of parts
- Ensure warranty parts are properly processed and documented
- Use dealership software to track inventory, generate invoices, and process transactions
- Maintain records of parts sold, used, returned, or exchanged
- Arrange and oversee deliveries to wholesale customers, ensuring accuracy and timeliness
- Handle customer inquiries, complaints, and returns in a courteous manner
- Ensure compliance with dealership policies and manufacturer guidelines.

**Skills & Qualifications**
- Knowledge of automotive parts, brands, and industry trends
- Experience as a parts advisor/wholesaler or a related role in a dealership or parts distributor an asset
- Excellent customer service and communication skills
- Familiarity with dealership inventory management software
- Attention to detail and ability to work in a fast-paced environment
- Basic mechanical knowledge is a plus
- Basic understanding of logistics and supply chain management
- Must be able to lift and transport automotive parts safely up to 25lbs

Lakeridge Auto Gallery is committed to being responsive to the diverse needs of its employees, customers, and others, including those with disabilities by striving to prevent and remove barriers to accessibility. The Company will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account the applicant's accessibility needs.

**Job Types**: Full-time, Permanent

Pay: $18.00 per hour

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- automotive dealership : 1 year (required)
- dealership management software: 1 year (required)

Work Location: In person

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