Team Member

7 days ago

Ottawa, Canada Mad Radish Full time

**Join the Mad Radish team (Downtown Ottawa)**

Mad Radish is looking for a passionate over-achiever with a love for healthy, delicious food and fantastic customer service. You should be an energetic people-person and a dedicated team player. As a team member, you'll be responsible for ensuring our in-store processes run smoothly, so attention to detail and efficiency are key.

**_Company Overview: _**
- Trying to eat healthy shouldn’t mean sacrificing on taste. And grabbing a meal on the go shouldn’t mean you’re stuck eating junk food. So, we created a menu of nourishing, delicious meals - packed with oven roasted proteins and served in plant-based packaging. From hearty bowls, flavour-packed salads, and South American inspired burritos to satisfying sandwiches and gourmet cookies, we’re proud to serve dishes everyone can get excited about. Our mission is to elevate food, people, and experiences, and we plan to share it far and wide._
- Want to work at a company with a mission you can believe in and a product you can be proud of? At Mad Radish you’ll receive best in class training that supports your development and growth. You’ll have a positive impact on people every day and enjoy free meals that taste as good as they make you feel._
- So, if you’re looking for an inclusive environment where you can grow, do good and share a laugh at the same time, come work with us_

**Key Responsibilities**:

- Welcome and greet customers, and provide an amazing guest experience with a high level of energy
- Communicate a passion for healthy eating to customers
- Confidently answer all customer questions relating to our menu
- Handle customer complaints in an “act like an owner” style
- Answer and direct incoming phone calls as needed
- Process all point of sale transactions in a cashless store environment and pack purchased items efficiently
- Communicate the benefits of our app and online ordering to our customers
- Comply with all health and safety standards and procedures, especially as they relate to equipment use and customer safety
- Keep the work and storage areas clean and safe at all times, and ensure the retail area stays spotless by keeping counters, display glass and equipment immaculate
- Other general cleaning tasks as required
- Work as a team member lending support and assistance to fellow employees

**Assets**:

- 1+ year experience, preferably in a quick-service/food & beverage operation
- Food Handling Certification

**What Mad Radish Offers**:

- A friendly, fun, and positive work environment
- A supportive team and career development program
- Competitive wages
- Flexible scheduling/ No late nights

**Job Types**: Permanent, Part-time

**Salary**: From $15.00 per hour

**Benefits**:

- Discounted or free food
- Store discount

Schedule:

- Day shift
- Evenings
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Restaurant: 1 year (preferred)

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