Dental Receptionist

1 week ago

East York, Canada Boston Dental Full time

**Job Overview**

Must be customer service centric, friendly and professional. We are looking for a head secretary position during clinical days to one day become an office manager. Must have at least 2 years dental experience.

**Duties**
- Greet patients warmly and assist them with check-in and check-out processes.
- Manage appointment scheduling and confirmations using AbelDent and Recall Max.
- Answer phone calls promptly, addressing inquiries and directing calls as necessary.
- Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations.
- Process patient payments and handle insurance verification efficiently.
- Assist dental staff with administrative tasks as needed to facilitate patient care.
- Keep the front desk area organized and stocked with necessary supplies.
- Communicate effectively with patients regarding treatment plans and office policies.

**Qualifications**
- Previous experience as a Dental Receptionist is mandatory.
- Familiarity with electronic medical records systems, particularly AbelDent, is highly desirable.
- Strong understanding of dental and medical terminology related to dental practices.
- Excellent communication skills, both verbal and written, with a focus on customer service.
- Proficient in using phone systems and office equipment to manage daily operations.
- Ability to multitask effectively while maintaining attention to detail in a busy environment.
- High school diploma or equivalent; additional certification in office administration or healthcare is a plus.

Join our team and contribute to providing outstanding dental care while ensuring an efficient front desk operation

**Job Types**: Full-time, Permanent

Pay: $17.77-$25.00 per hour

Expected hours: 26 - 36 per week

Additional pay:

- Bonus pay
- Commission pay
- Retention bonus

**Benefits**:

- Company events
- Dental care
- Extended health care
- Paid time off
- Profit sharing
- RRSP match

Schedule:

- 8 hour shift
- No weekends

Ability to commute/relocate:

- East York, ON M4C 5T2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 2 years (required)

**Language**:

- Fluent English (required)

Work Location: In person

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