Current jobs related to Customer Care Representative - Toronto - Safyre Labs

  • Customer Care Representative

    1 week ago

    Toronto, Canada Baskits INC Full time

    Job Title: Seasonal Customer Care Representative **Location**: Head Office (74 Railside Road, Toronto, M3A 1A3) Reports to: Customer Service Manager/Customer Care Coordinator Purpose: Baskits is looking for a Seasonal Customer Care Representative to join our Head Office team for the holiday season. In this role, you’ll be the main point of contact for...

  • Customer Care Representative

    6 days ago

    Toronto, Canada Metro Inc. Full time

    **Position Title**:Customer Care Representative **Requisition ID**: 38144 **Career Group (ADSP)**:Administrative **Division**:Qc - Fidélité et engagement consommateur (80300529) **Department**:Marketing and e-Commerce **Work Location**:METRO ON - 5559 DUNDAS STREET W (#A-DUND) **Province**:Canada : Ontario **Position Type**:Permanent **Joining our...

  • Bilingual Customer Care Representative

    6 days ago

    Toronto, Canada Lincoln Electric Company of Canada Full time

    **Business Unit**: The Customer Care and Distribution Department is responsible for Customer Care and the management and processing of customer orders related to consumables, machines and accessory products, as well as Lincoln Electric Canada’s retail chain customers. The Department is also responsible for logistics (material handling, warehousing, and...

  • Bilingual Customer Care Representative

    1 week ago

    Toronto, Canada Lincoln Electric Company of Canada Full time

    Major Responsibilities: - To report directly to the Manager - Customer Care on an ongoing basis and communicate all relevant matters pertaining to the business unit within the company. As well as to communicate effectively with respect to clarity of direction, approval for decisions and execution of all responsibilities. - To ensure Customer Service is the...

  • Customer Care Representative

    1 week ago

    Toronto, Ontario, Canada Sonova AG Full time

    Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?If so, we think you belong here at Connect Hearing as a Customer Care Representative Who we are:Connect Hearing Canada is one of the strongest...

  • Customer Care Representative

    6 days ago

    Toronto, Ontario, Canada Connect Hearing Canada Full time

    Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?Are you passionate about providing customer service that exceeds expectations?If so, we think you belong here atConnect Hearingas aCustomer Care RepresentativeWho we are:Connect Hearing Canada is one of the strongest networks of...

  • Customer Care Representative

    1 week ago

    Toronto, Canada Boston Scientific Corporation Full time

    **Customer Care Representative**: - Remote Eligible: Hybrid- Onsite Location(s): Toronto, CA**Purpose** The core objective of this role is to support the Customer Care Manager/Supervisor to maintain the goals and objectives of the department. We are recruiting for 1 permanent and 1 contract (1 year) position. **Key Responsibilities** - Industry Knowledge:...

  • Customer Care Centre Representative

    20 hours ago

    Toronto, Canada Girl Guides of Canada Full time

    Girl Guides of Canada-Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of _A better world, by girls_. Girl Guides of Canada is seeking a **Customer Care...

  • Customer Care Representative

    1 week ago

    Toronto, Canada Kidz Kare Full time

    Kidz Kare is a one-stop resource to support parents on their journey in raising healthy, happy and knowledgeable individuals. We are looking for a customer-oriented service representative to act as a liaison, provide service information and resolve any emerging problems that our clients might face with accuracy and efficiency. The objective is to ensure...

  • Customer Care Representative Ii

    4 days ago

    Toronto, Canada Boston Scientific Corporation Full time

    **Work mode**:Hybrid**Onsite Location(s)**:Toronto, ON, CA**Additional Locations**: Canada-ON-Mississauga**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** - At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees,...

Customer Care Representative

2 weeks ago

Toronto, Canada Safyre Labs Full time

Customer Care Representative

**Overview**

Jewlr is recruiting for a Customer Care Representative to start immediately. We are looking for customer champions who will provide world class service by connecting with our customers, analyzing their needs and offering customized solutions and we will provide training so you can answer all the questions about jewelry.

We are looking for a driven and experienced Customer Care Representative to join the Customer Care Team. This person will be responsible for engaging and supporting customers and users' concerns and questions related to our three Ecommerce brands, Jewlr, Lee Fiori and ONE+ONLY

**About Safyre Labs**

Based in Toronto, Canada, Safyre Labs is a rapidly growing ecommerce business and proprietary tech platform, designed to manage the selling and manufacturing of custom made products. The scalable Safyre platform hosts three DTC ecommerce brands, Jewlr, Lee Fiori and ONE+ONLY, to offer customers an innovative and personalized jewelry experience, with a mission to create meaningful gifts and keepsakes for our customers. With 13 years of success, we have shipped over one million orders to the US, Canada, UK and Australia - and we keep on innovating our platform and introducing new products.

**Our Ecommerce Brands**

Products from all three brands are made on-demand in our state-of-the-art workshop located in Toronto, Canada, where we control quality and quickly produce the jewelry our customers love.

Are you looking for an exciting opportunity with an innovative, global high tech jewelry designer and manufacturer? Are you someone who goes above and beyond to wow your customers? Do you have a passion for helping others, jewelry or E-Commerce? If so, you are the person we are looking for

**Key Job Responsibilities**:

- Responding to customers reviews on various platforms, fostering great customer interactions
- Connect and build rapport with customers by actively listening to customers, asking the right questions and offering solutions which cater to customer needs
- Deliver reliable service to our customers with a sense of urgency and sound judgment
- Provide customers with up-to-date product and website information
- Provide complete accurate and helpful service in a timely manner
- Incorporate feedback on a regular basis, to improve your personal and professional development
- Embrace change in a fast-paced, performance driven team environment

**Desired Skills and Experience**
- Minimum 3 year or equivalent related experience in online customer service
- Excellent written and oral communication skills
- Previous experience in a jewelry company an asset
- Patient, empathetic and able to communicate
- Excited about helping customers
- Strong computer skills (windows and internet navigation) and comfort working with mobile device
- French or Spanish speaking is an asset
- Post-secondary diploma/degree is an asset

**Some of what you will get**:

- A positive, professional, and engaging working environment
- An amazing culture that focuses on diversity, values and giving back to the community
- Comprehensive medical and dental benefits
- Flexibility (hybrid work - 2 days per week in our North York office)
- Performance bonuses
- Employee discount

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- Call center: 3 years (preferred)
- Customer service: 3 years (preferred)

Ability to Commute:

- Toronto, ON M3H 5T5 (required)

Work Location: Hybrid remote in Toronto, ON M3H 5T5