Associate Manager

2 weeks ago

Oakville, Canada Uber Freight Full time

**About the Role**

The Associate Manager, Operations is responsible for managing a single or group of client(s). This includes providing support to the operations team and reporting to clients as needed. This position is also responsible for managing the daily operations, maintaining and reporting on standard work processes to ensure that the transportation solution for each account is fully maintained for accuracy and efficiency.
- Proactively identify and communicate issues, propose and implement solutions for continuous improvement regarding processes, cost, service, and profitability
- Conflict resolution and problem solving
- Determine eligibility for additional non-committed freight to be awarded to internal brokerage services and actively support and encourage the awards
- Develop and distribute customer reports and internal performance management reports
- Negotiate and contract rate agreements with carriers, reconcile established rate levels with available purchased transportation providers, seek out new carriers to provide service at competitive rate levels
- Rate Quotes
- TMS Updates/Maintenance (including rates, SRG, OCA, FAM, SPT, etc.)
- Monitor and hold team accountable for all key job functions
- Review, analyze, and understand matters related to P&Ls
- Deliver cost savings / cost containment to customer and/or Uber Freight
- Provide leadership, management, coaching, training and support to a team and execute all other responsibilities
- Onboarding of new customers and/or services with existing accounts

**Basic Qualifications**
- Bachelor’s degree in related field
- Minimum 2 years of related experience in logistics field
- Advanced computer skills, including knowledge of Microsoft Tools

**Preferred Qualifications**
- 4 years of logistics or customer service experience preferably with a focus on flatbed operations
- 2 years of management experience
- Working Knowledge and Utilization of the appropriate TMS

**About Uber Freight**

**EEOC**

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

LI-MV1

IND23

**Skills**: Preferred
- Data Analysis
- Planning/Organizing
- Customer Service

**Behaviors**: Preferred
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Team player: Works well as a member of a group

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