Service Supervisor

5 days ago

Thornhill, Canada Ibushi Full time

**Service Supervisor - Upscale Omakase Sushi Restaurant**

Take on a leadership role as part of the opening team at IBUSHI, a premier omakase sushi restaurant located at the crossroads of Markham, Richmond Hill, and Thornhill. As we prepare to redefine the dining experience in these vibrant communities, we are searching for an experienced Service Supervisor to help shape our legacy of exceptional service and unforgettable moments.

**Position Overview**:
As the Service Supervisor, you will be a cornerstone of our front-of-house operations, guiding and inspiring a team of Service Associates and Assistants. Acting as the right-hand person for the manager, you will oversee daily operations, ensure smooth service, and step up as the go-to leader in the manager’s absence. Your passion for excellence and leadership will be integral to creating a dining experience that exceeds guest expectations.

**Key Responsibilities**:

- Lead and mentor the front-of-house team, fostering collaboration and growth
- Oversee and ensure the quality of guest service, upholding our hospitality standards
- Support the team in delivering exceptional wine and sake pairings and omakase explanations
- Resolve guest concerns promptly and professionally, maintaining a positive experience
- Assist with scheduling, training, and daily operations to ensure seamless service
- Act as the primary point of contact in the manager's absence, ensuring all service standards are met

**Qualifications**:

- Proven experience in a supervisory role, preferably in fine dining or upscale environments
- Strong knowledge of Japanese cuisine, wine, and sake pairings
- Exceptional leadership and team-building skills
- Excellent communication and problem-solving abilities
- Ability to perform under pressure in a fast-paced setting
- Flexibility to work evenings, weekends, and holidays as needed

**Benefits**:

- Staff meals provided
- Training opportunities to grow within the team

**How to Apply**: If you are ready to lead a passionate team and help create a dining experience unlike any other, we want to hear from you Submit your resume through Indeed, and we look forward to welcoming a new member to our team who shares our passion for culinary excellence.

**Job Type**: Part-time

Pay: $18.20-$19.20 per hour

Expected hours: 20 - 44 per week

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person

Application deadline: 2024-12-02
Expected start date: 2024-12-03

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