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Patient Access Clerk

2 weeks ago

Alliston, Canada Stevenson Memorial Hospital Full time

**Job Summary**:
Responsible for the accurate and efficient scheduling, admitting and registering patients across the hospital while demonstrating patient focused care. As often the first point of contact for patients, this role will provide customer services including the role of cashier and switchboard operator for internal and external customers.

**Qualifications and Experience**:

- Office Administration diploma.
- Completion of medical terminology course required.
- Previous hospital administrative experience an asset.
- Experience using Microsoft Office programs is required

**Skills and Abilities**
- Excellent computer skills in MS Office word processing and spreadsheet programs.
- Clerical skills with typing and keyboarding skills (minimum 50 wpm).
- Proven proficiency in registration system software.
- Proven ability to cope with emergency situations.
- Demonstrate excellence in communication, customer service focus, teamwork/collaboration, analysis/problem assessment, individual leadership and safety awareness.
- Superior interpersonal and problem-solving skills.
- Demonstrated appreciation and respect for protocol, professionalism, confidentiality and attention to detail.
- Excellent organizational skills and an ability to prioritize the workload and multi-task.
- Ability to work efficiently independently and in a teamwork environment.
- It is the responsibility of all employees to work in a safe manner and promote health and safety in the workplace.

**Our Values**

Models behaviour that is aligned with the values of Stevenson Memorial Hospital.
- _Integrity_ - We adhere to the highest ethical principles
- _Compassion_ - We respond to our patients’ needs with empathy
- _Accountability_ - We are accountable to one another and to our community
- _Respect _- We embrace the diversity of our patients, staff and community
- _Excellence_ - We support a culture of distinction

**Hours of Work**: In order to provide the necessary patient care, our operations run 24/7. There is the expectation that you are available to work weekdays, weekends and all shifts (days, evenings, nights).

**Wages**:$24.19/hour plus 12% in lieu of benefits (8% if in HOOPP)

As part of our mandatory screening process, the Hospital will required professional references, verification of academic training and professional accreditation along with a current vulnerable sector screening check.

Stevenson is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at
(705) 435-3377 ext 3354
.