Assistant Store Manager

National Cannabis Distribution (NCD) is an independent cannabis wholesaler and retailer. Through our wholesale division servicing Saskatchewan and our Kiaro branded storefronts across British Columbia; we are driven at NCD to introduce products that aim to provide a unique experience to new and experienced customers. The company provides a customized omni-channel retail experience that is inviting, convenient and appealing, empowering consumers to choose safe and reputable products.

Through the personal journey and storytelling of our People, we create unforgettable experiences for our customers by forming a deeper connection, comfort and trust that they can rely on every time.

Focused on community, education and people; we have BIG plans to continue our growth trajectory through our consumer-centric retail, and wholesale distribution segments over the coming years...Here is where you come in

All team members at Kiaro embody our core values of **Collaboration**, **Accountability**, **Courage** and **Creativity**. We are committed to taking responsibility for our actions, working together to achieve our goals, persevering in the face of adversity, and fostering new ideas, alternatives or possibilities to enhance our business. Our values are the foundation of our culture which drive our behaviors, interactions, and the way we conduct business.

**Why Join Us?**

**Professional growth**:NCD believes in developing people to their full potential. This means that you will be exposed to, and collaborate with all departments to support business growth and new ventures. What’s in it for you? A broader and highly coveted skill set that will skyrocket your career

**▪Company culture**:Joining NCD means becoming part of a passionate group of people who live and breathe our core values - Courage, Collaboration, Creativity and Accountability. We are a close-knit family who embraces individuality and a good sense of humor. The typical work hard, play hard motto rings true at NCD.

**▪Benefits**:Our benefits package is competitive within the market. From massage therapy to dentist appointments, our plan should cover your needs. In addition to this, enjoy a generous discount on our cannabis products and accessories.

**▪Be a part of an amazing brand** By joining us, you will be a part of building an amazing brand and help define an industry that is revolutionizing the market place. At NCD, we look to source a curated selection of products that helps each individual inspire their own story with cannabis.

**Responsibilities**:

- Manage, support and implement business policies and procedures
- Recruit and engage within the community to identify top talent
- Support the Store Manager in hiring and training practices as set out by Kiaro
- Identifying and communicating operational and team opportunities while providing a solution oriented plan
- Providing empathetic service to both customers and team members
- Resolving customer concerns in a timely fashion using the _5 Step Process_
- Execute merchandising planograms as directed by Store Manager
- Upholding high levels of visual merchandising
- Reviewing detailed business analytic reports to help identify and strategies and business opportunities
- Create and support business strategies that help drive sales and KPI’s by analyzing daily reports and fostering a feedback - driven work environment
- Training team members on all aspects of the business to ensure strong team cohesion and succession planning
- Lead by example
- Ensuring store needs are met through the implementation of scheduling guidelines and the monitoring and evaluation of key associate metrics
- Support the ASM with communicating performance expectations to team members on an ongoing basis using both formal and informal methods
- Determine workload of team members to ensure a well operated store that adheres to local regulations in all aspects of the business
- Open and Close the store as required following the procedures per the Operations guideline
- Understand and be up-to-date on all Kiaro marketing campaigns and activations that are relevant at store-level
- Promote the Kiaro culture by becoming a Brand Ambassador and ensuring high levels of service and operations are maintained
- Developing a store culture of positivity and inclusivity
- Creating opportunities within the community

**Who you are**:

- Minimum of 2-3 years of retail or hospitality management experience
- A coaching mentality this position is expected to provide daily feedback to all positions
- A leader by nature
- Must have some experience with business metrics
- Can demonstrate superior communication skills especially as it relates to performance management of team members
- Experience in training a team ensuring strong succession plan is in place
- Post Secondary Diploma required
- Ability to execute corporate policies and procedures

**Salary**: $21.50 per hour

**Benefits**:

- Extended health care

Schedule:

- 8 hour