Customer Service Representative

2 weeks ago

Delta, Canada Rosedale Transport Full time

**Rosedale Transport in Delta is hiring for a Customer Care Position. This position is for an individual who has previous Customer Care experience in the Transportation Industry with excellent communication skills.**

**Work Week**: Monday to Friday - 8am to 4:30 pm

**Rate of Pay**: $23.250 - $24.25 per hour

**Description**:

- Complete clerical duties as required.
- Could include tracing shipments, POD requests, appointments, entering pickups, etc.
- Send HFPU notificationsFollow up on special instructions for shipments, and handle manual billing for accounts.
- Communication with other Terminals as required.
- Assist with OS&D and coordinate warehouse returns and salvage—record notes in the system.
- Handle difficult calls in a professional manner at all times.

**Essential skills**:

- Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Significant use of memory, Finding information, Computer use, Continuous learning, Strong attention to detail.
- **Business Equipment and Computer Applications**:
**We offer**:

- A competitive wage combined with comprehensive company benefits
- An excellent work environment with great flexibility

*
- Please note: Only applicants with the outlined and necessary experience will be considered and contacted for the interview process. If you qualify and are interested in applying, please forward your resume for review.

The Rosedale Group is proud to be an equal opportunity employer.

Rosedale Transport has an accommodation policy.

**Job Types**: Full-time, Permanent

Pay: $23.25-$24.25 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Vision care
- Wellness program

Work Location: In person

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