Night Porter

2 weeks ago

Vancouver, Canada Century Plaza Hotel Full time

**OUR COMPANY**

Century Plaza Hotel is Where Vancouver Plays.

Featuring beautiful restaurants, entertainment, bars, patios, and hotels all under one roof, Century Plaza Hotel is where Vancouverites and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city.

We are proud to celebrate Vancouver, its beauty, and its people, which we do through creating unique experiences, offering high quality amenities, and building relationships with locals, visitors and like-minded businesses.

**OVERVIEW**

The Porter will be hotel staff with carrier duties as assigned by the floor manager to ensure a fast and timely service for both internal and external customers at Parq Vancouver.

**WHY WORK AT PARQ**
- Extended Health and Dental Benefits
- Employee and Family Assistance Program
- 20% off at Century Plaza Hotel Food & Beverage Outlets
- Discounted rates at local businesses within the community
- Volunteer opportunities
- Employee Recognition Program
- Opportunities for growth and development
- Companywide events
- Refer a Friend Program

**DUTIES AND RESPONSIBILITIES**
- Primarily delivering supplies and luggages throughout the second floor of the casino and Salons
- Assisting servers with clearing tables and maintaining a clean and tidy environment for guests
- Ensure the Porter station is stocked, cleaned and organized
- Operate in compliance with the Occupational Health and Safety Act
- Maintain a positive work environment
- Responsible for providing professional and superior customer service in accordance with established company standards
- Greet all guests in a friendly and courteous manner
- Perform other job-related duties, as directed by management

**QUALIFICATIONS AND EXPERIENCE**
- Ability to get along well with others in a team environment
- Able to lift a minimum of 25 LBS
- Able to stand for long periods of time
- Committed to promoting a safe work environment
- Excellent communication skills
- Excellent organizational skills and the ability to multi-task
- Proven superior customer service experience
- Flexible work schedule to accommodate operational needs of a casino environment
- Friendly, outgoing and professional
- Has a respectful approach and pleasant demeanor
- Previous experience in a similar role

**CERTIFICATES AND/OR LICENSES REQUIREMENTS**
- Serving it Right Certification - training will be provided
- Food Safe Certificate - training will be provided

**PHYSICAL REQUIREMENTS**
- Able to lift, handle, and transport materials that are over 20lbs
- Required to sit, stand and walk during working hours

**Job Types**: Full-time, Permanent

**Salary**: $15.65-$17.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Vancouver, BC V6Z 1Y5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Cleaning: 1 year (preferred)
- Janitorial: 1 year (preferred)

Work Location: One location

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