Consultant, Labour Relations

Requisition ID: 19170
Department: Legal Services
Service: Employment & Labour Law Branch
Branch: Labour Relations Unit
Employment Type: 1 Permanent Full Time Position and 1 Temporar y Full Time Position (Up to 2 years)
Work Hours: 35 hours per week
Affiliation: MPE
Salary Information: $81,359.46 - $102,891.88 annually (2025 rates of pay)
Location: City Hall,110 Laurier Avenue West
City: Ottawa, ON
Job Category: Legal Services
**Application Close: 25/09/2025**

**JOB SUMMARY**
- Serving in a consultative and advisory capacity, you are responsible for providing leadership, expert advice and guidance to city management and staff on labour relations matters, consistent with city objectives, past/current practices, current policies, relevant collective agreements and case law. You provide support through the complaint/grievance/arbitration processes, facilitate training seminars and presentations to develop labour relations knowledge and enhance competency of city staff in managing labour relations issues, and contribute to the collective bargaining processes.

**EDUCATION AND EXPERIENCE**
- Completion of 4 year university degree in Industrial Relations, Law, Business or Public Administration, Commerce or other related field
- Minimum of 5 years of related experience in the Human Resources field, with specific experience managing labour relations issues and interpreting/administering collective agreements, preferably in a municipal setting

**CERTIFICATIONS AND LICENCES**
- Certified Human Resources Leader (CHRL) designation is desirable

**KNOWLEDGE**
- General knowledge of organizational structures of the City of Ottawa, municipal operations and departmental business requirements
- Knowledge of the function, objectives, principles and practices of public personnel and labour relations management and administration within unionized work environments
- Knowledge of standard and generally accepted human resource policies and procedures dealing with labour relations, recruitment/staffing/compensation and salary administration
- Knowledge of relevant labour and employment-related legislation
- Legislation, trends, policies, regulations, issues, principles and procedures related to the collective bargaining process in the public sector
- Principles and practices of collective bargaining including negotiations, conflict resolution, conciliation, mediation and interest arbitration procedures
- Collective bargaining process, including conciliation, mediation and interest arbitration
- Labour relations issues, both internal to the corporation and in the public sector in general
- Relationship management between union/management officials
- Dispute resolution techniques, systems and processes
- Knowledge of investigative methods, techniques and practices
- Knowledge of interviewing and negotiation processes/procedures
- Adult education principles and practices

**COMPETENCIES, SKILLS AND ABILITIES**
- Work independently with mínimal direction, and collaboratively with other labour relations and departmental staff
- Possess organizational skills and flexibility to plan, organize and prioritize own work and to deal effectively with multiple demands, shifting/conflicting priorities, pressures and deadlines in an complex, unionized work environment
- Conduct research on labour relations issues, investigate/define issues, assess complex information, analyze results, present findings and make recommendations
- Able to consult with internal corporate clients and provide problem solving advice and guidance on labour relations matters
- Administer and process union/employer disputes conclusively and expeditiously
- Possess collaborative skills to build and maintain positive workplace relationships, often in an adversarial climate, to gain acceptance and co-operation from employees, city and union officials and representatives
- Communicate effectively and persuasively, both orally and in writing, to all levels within the corporation
- Possess negotiation skills with an interest in developing full negotiating capabilities for collective bargaining
- Prepare and deliver professional presentations and training
- Maintain and secure detailed documentation, records and files
- Must be able to travel to work locations as required by the job
- Demonstrates tact, diplomacy, sound judgment and discretion in protecting the privacy, confidentiality and security of personal and proprietary information
- Demonstrates perceptive abilities in identifying issues, and initiative and creativity in achieving results
- Thorough and attentive to detail
- Able to deal with difficult individuals and situations

**WHAT YOU NEED TO KNOW**
- Language Requirement: English oral, reading, writing required.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

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