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2 weeks ago

North Bay, Canada Twiggs Coffee Company Full time

**Work Site Environment**:

- Noisy

**Work Setting**:

- Urban area
- Restaurant
- Delicatessen
- Coffee shop
- Bistro

**Tasks**:

- Clear and clean tables, trays and chairs
- Advise on menu selections
- Address customers' complaints or concerns
- Train staff
- Serve food and beverages
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Enforce provincial/territorial liquor legislation and regulations
- Describe and advise on wine selection
- Describe menu items including daily specials for customers
- Balance cash and record sales
- Provide customer service
- Assist clients/guests with special needs
- Take orders and relay to kitchen and bar staff
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages

**Supervision**:

- 1 to 2 people

**Certificates, Licences, Memberships, and Courses**:

- Safe Food Handling certificate
- Smart Serve
- Workplace Hazardous Materials Information System (WHMIS) Certificate

**Computer and Technology Knowledge**:

- Point of sale system

**Equipment and Machinery Experience**:

- Electronic cash register

**Transportation/Travel Information**:

- Own transportation
- Public transportation is available

**Work Conditions and Physical Capabilities**:

- Fast-paced environment
- Physically demanding
- Standing for extended periods
- Work under pressure

**Weight Handling**:

- Up to 9 kg (20 lbs)

**Own Tools/Equipment**:

- Uniform

**Personal Suitability**:

- Client focus
- Effective interpersonal skills
- Reliability
- Team player
- Initiative
- Flexibility
- Excellent oral communication
- Organized

**Financial benefits**:

- Gratuities