Banquet Server

We are looking for part-time and/or full-time (dependant on business volumens) Banquet Servers to add to our team. **Primary Functions** Reporting to the F&B Manager, the Banquet Server will provide genuine hospitality to our guests by delivering quality food and beverages in an efficient and consistent manner, while maintaining a positive and cooperative attitude and a SMILE. The Banquets Server is required to maintain a flexible schedule and be available to work shifts including days, evenings, weekends, and holidays. **Responsibilities and Essential Duties, including but not limited to**: - Follows all established and future Food & Beverage Standard Operating Procedures - Knowledgeable about the function and the menu being offered - Assists with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc. - Promoting a "No Problem Service" environment - Stays in constant contact with the host to ensure everything runs seamlessly - Supervises service throughout the function to ensure quality service and product quality - Is energetic and enthusiastic; enjoys customer service and working with the public - Will be required to physically work the floor at events - Perform well under pressure in a fast paced and sometimes challenging environment - Checks banquet event rooms in advance of functions to ensure departmental standards are being followed - Report defects/repairs needed to the maintenance department - Maintains effective communications with other hotel departments to relate clients’ needs/requirements - Conducts site inspections for prospective clients, when necessary - Checks quality and delivery of catering services prior to their release - Communicates with the Lounge and Restaurant and assists when required - Oversees the Restaurant and Lounge in the absence of other Supervisors - Adheres to all Nova Hotels standards, including Hygiene, Health and Safety, and Guest Interactions. - Other projects/duties as assigned. **Education and Salary**: - Must be able to legally work in Canada - Must speak fluent English - Valid ProServe Certification - Previous Food & Beverage serving experience needed - No formal education required **Job Specifications and Skills** : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. **Interpersonal Skills**: High energy, positive and friendly. Focuses on solving conflict, maintains confidentiality; Actively listens to others without interrupting or distractions; Maintains a positive attitude even in negative situations; Remains open to others' ideas and tries new things. Versatile, able to work under stressful situations. Must be able to work well under pressure. Takes pride in a job well done. **Teamwork**: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Able to work in a diverse work environment. **Quality Management**: Looks for ways to improve and promote quality; Demonstrates accuracy, consistency and thoroughness. Must have attention to detail. **Cost Consciousness**: Conserves organizational resources. **Ethics**: Treats people with respect; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. **Organizational Support**: Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values. **Planning/Organizing**: Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources **Professionalism**: Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. **Safety and Security**: Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. **Attendance/Punctuality**: Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. **Dependability**: Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; to required hours of work when necessary to reach goals. Flexible to work a variety of shifts. **Initiative**:Asks for and offers help when needed. **Innovation**: Generates suggestions for improving work. **Language and Communication Skills**: Ability to read, write, and comprehend simple instructions, short correspondence, and