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Service Assistant

2 weeks ago

Winnipeg, Canada The Accurate Technology Group Full time

_**The Accurate Technology Group **_is a leader in the industry for low voltage wiring, home automation, audio, security systems and much more In business for over 35 years, we primarily service newly constructed homes and condominiums in Winnipeg and surrounding areas. Due to ongoing growth, we are currently seeking a highly motivated, enthusiastic, organized and detail-oriented individuals to join our Team

**Reporting to the Production Manager, you will be primarily responsible for, but not limited to**:

- Creating timesheets and work orders
- Accurately packing parts/equipment for jobs
- Handle all incoming and outgoing calls in a prompt and professional manner
- Act as the liaison with the Central Monitoring Station & ATG Connect Home Program
- Troubleshoot alarm and other technical issues
- Download alarm panels
- Other duties as assigned

**Requirements**:

- Must demonstrate exceptional organizational skills
- Must demonstrate strong ability to multi-task and problem solve
- Must have strong computer use / typing skills
- Must have experience using Microsoft Office
- Must have strong verbal and written communication skills in English
- Experience handling inbound / outbound calls in a fast-paced environment
- Must provide a clean Criminal Background Check

**Assets**:

- Familiarity with assisting customers trouble shoot alarm systems - DSC / Honeywell / Napco
- Central Station Monitoring knowledge and strong ability to read / interpret reports from the monitoring station
- Experience in downloading alarm panels

**Hours of Operation**:Monday - Friday, 8:00 am - 4:00 pm, Overtime as Required

**Salary**:To Be Negotiated

**Benefits**:Vision, Dental, Medical, etc.

If this sounds like a fit for you, we want to hear from you Please send us your resume with references and cover letter.

**Salary**: $17.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

**Experience**:

- Microsoft Office: 1 year (required)
- Inbound / Outbound Calling: 1 year (preferred)
- Alarm Security: 1 year (preferred)

Work Location: In person