Wellness and Program Supervisor

**Position Type**: Permanent, full-time (35 hrs/week, Monday to Friday, 8:30 am to 4:30 pm)

**Location**: Port Elgin, Ontario

**Salary**: $82,790 to $94,079 per year (depending on experience and qualifications)

**About the Town of Saugeen Shores**:
Team Saugeen exists to keep our community safe, well-serviced, growing, and vibrant in ways that respect both everyone on the team and the public we serve. We win together.

At the Town, we value work-life balance and offer competitive compensation, flexibility in work and opportunities for career growth. We work to ensure that we attract, recruit, and retain high quality talent to build a strong culture.

We constantly collaborate on initiatives to enhance equity and inclusion in the workplace, and in the services and programs delivered to residents.

**What we offer you**:

- 10 paid personal days in addition to a generous number of vacation days per year.
- Comprehensive extended health and dental benefits, including an Employee and Family Assistance Plan.
- Enrollment in the OMERS pension plan.
- A passion for investing in our workforce through continuous learning and development.
- An opportunity to be a part of the implementation and opening of a new state-of-the-art Aquatic and Wellness Centre.

**About the Role**:
We are seeking a highly motivated individual with progressively responsible experience in recreation programming to join our team. As the **Wellness and Program Supervisor**, reporting to the Manager, Recreation, you will be responsible for the overall operations, leadership and supervision of staff and volunteers for dryland recreation program areas including preschool, children, youth, adult, and senior programming, internal recreation special events, day and summer camps, and Aquatic Wellness Centre (AWC) community partnerships. You will be an integral part of the Community Services Supervisory team.

**Key Responsibilities**:

- Responsible for overall leadership and coordination of the Fitness Centre and land-based recreation program areas for the municipality including planning, delivery and supervision of programs and services to the community through staff and volunteers.
- Responsible for delivering inclusive, accessible, efficient, and welcoming customer service.
- Facilitate the coordination of various Recreation Division internal special events through event planning and delivery, budget management and report preparation, recommendations, and evaluation.
- Develop and execute a strategic marketing plan in coordination with the Manager and Corporate Communications, to maximize revenue generation for the recreation programs area, as well as a strategic public relations and event plan that engage the community.
- Maintain awareness of best practices and industry standards in other communities to ensure increased revenue through program development and attend regular regional and provincial meetings/conferences to ensure the Town of Saugeen Shores is meeting industry standards in the areas of municipal recreation programming.
- Build relationships with internal and external customers and community organizations, agencies and partners to ensure smooth delivery of programs and services.
- Supervise assigned staff and volunteers including scheduling of work, staff/volunteer training/development, new-hire orientation, health & safety and other regulatory compliance, performance management/review, coaching/mentoring, timesheet review and overtime/vacation authorization.
- Administer and manage Recreation Division software systems, including orientation, staff training and optimization of systems.
- Develop and implement annual and seasonal work plans with staff.
- Make recommendations to the Manager regarding staffing levels, organizational structure changes and coordination and assignment of new services initiatives.
- Manage Recreation Division related lease agreements.
- Assist Manager in preparing annual capital and operating budgets by recommending and preparing reports as required, supplying information on, and recommending the purchase or replacement of equipment, repairs or improvements to equipment, and changes or improvements to methods, procedures or policies.
- Assist with customer service as required including responding to in-person and telephone inquiries, provide information, register participants for programs and resolve problems.

**Competencies and skills you bring to the role**:

- **Accountability**: You take ownership of your personal workload, as well as the workload of employees under your direction.
- **Adaptability**: You can adapt efficiently and effectively in response to new processes and changing circumstances.
- **Communication**: You have proven ability to communicate successfully and confidently both verbally and in writing.
- **Customer Service**: You have strong customer service skills to deal courteously and effectively with tenants, contractors, public and staff.
- **Interpersonal Skills**: You exhibit