Customer Service Manager
5 hours ago
Requisition ID: 172582 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture. **Is this role right for you? In this role you will**: - Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates - Build strong customer relationships and deliver excellent customer service - Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. - Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience - Act as a change management lead by assisting with the implementation of new policies and procedures **Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have**: - Excellent leadership skills, able to coach and develop your team - Strong customer service skills - Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset - Excellent communication skills - Availability to work a flexible schedule - Previous banking experience is a strong asset - Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options **What’s in it for you?** - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. - A rewarding career path with diverse opportunities for professional development - An organization committed to making a difference in our communities - for you and our customers. - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - A competitive compensation and benefits package. Location(s): Canada : British Columbia : Richmond Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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Customer Service Representative
6 hours ago
Richmond, Canada Priority Appliance Service Full time*Priority Appliance Service* is looking for a full-time *Customer Service Rep* to join us in our Richmond office from 8:00 AM to 4:00 PM, Monday through Friday. *What does a Customer Service Rep and Priority Appliance* *do?* At Priority Appliance Service our Customer Service Representatives provide exceptional customer service to customers calling into our...
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Residential Customer Service Representative
2 weeks ago
Richmond, Canada Ashton Service Group Full time**Compensation & Perks** - Starting hourly wage range of $19-$22, negotiable based on education and experience - Incentive and bonus plans - 2-weeks paid vacation to start - Extended health and dental benefits - 5% RRSP matching available after 1 year of employment - Lunch subsidy - Paid training to support continuous growth and to encourage promotion and...
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Residential Customer Service Representative
1 week ago
Richmond, Canada Ashton Service Group Full time**Compensation & Perks** - Starting hourly wage range of $21-$23, negotiable based on education and experience - Incentive and bonus plans - 2-weeks paid vacation to start - Extended health and dental benefits - 5% RRSP matching available after 1 year of employment - Lunch subsidy - Paid training to support continuous growth and to encourage promotion and...
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Customer Service Manager
3 days ago
Richmond, Canada Imprint Plus Full time**Customer Service Manager (On-site not a remote position)** Imprint Plus Richmond, BC We are looking for a **Customer Service Manager** to join our team. You’ll be leading the team who provide high quality service to our customers and will be responsible for creating and maintaining a customer first culture with a pleasant and efficient customer...
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Customer Service Manager
5 days ago
Richmond, Canada CARO Analytical Services Full time**CARO Analytical Services **is an employee-owned environmental, food and cannabis laboratory that provides professional analytical testing services to public and private clients throughout Western Canada. Whether supporting a client cleaning up a contaminated site, providing water quality data to ensure Canadians have access to clean water, or supporting...
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Customer Service Manager
2 weeks ago
Richmond, Canada The World of Kidtropolis Full time**CUSTOMER SERVICE MANAGER** The World of Kidtropolis is an indoor recreational facility built to inspire creativity and bring back play with children and families. Our guests visit us from all over Canada, US and international countries. We are a venue that offers general drop-in play, birthday parties, field trips, kid camps, kids' night out, nerf blaster...
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Customer Service Manager
2 weeks ago
Richmond, Canada The World of Kidtropolis Full time**CUSTOMER SERVICE MANAGER** The World of Kidtropolis is an indoor recreational facility built to inspire creativity and bring back play with children and families. Our guests visit us from all over Canada, US and international countries. We are a venue that offers general drop-in play, birthday parties, field trips, kid camps, kids' night out, nerf blaster...
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Customer Service Manager
5 hours ago
Richmond Hill, Canada Amico Accessories Full time**Customer Care Manager**: Would you like to work for a global company that is dedicated to personal career growth? Amico Corporation is a leading manufacturer of Medical Equipment with 6 manufacturing facilities employing over 750 people across North America. We offer many opportunities for advancement within the Amico Group of Companies, along with a...
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Customer Service Manager
7 days ago
Richmond, Canada Alliance Ground International Full timeAirport Butler provides a personalized and an unsurpassed concierge service to travelers in approximately 25 airports in the United States and Canada. The service is independent from airlines and customized for any who wants to experience a personalized service and extra care when arriving, departing, or connecting through an airport. Our clients are...
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Customer Service Account Manager
8 hours ago
Richmond, Canada Radius Security Full timeThe Account Manager plays a key role in maintaining and strengthening our customer accounts.--- Richmond, BC- --- Full-time Permanent- - Position Details The Account Manager will join our Radius Security Division, playing a key role in maintaining and strengthening our customer accounts. This position is essential in creating a WOW experience for our...