Auto Body Parts Coordinator

**About CSN Collision**

CSN Collision safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 230 collision repair Centres across Canada.

Since 1955, CSN Martino Brothers has been serving the greater Toronto area for all its auto body repair needs. We pride ourselves on providing the highest level of customer service and treating your vehicle as if it’s one of our own. Our repairs are carried out by highly skilled and trained technicians using modern equipment and materials so that you can get back on the road safely.

**Summary**

The role of a Parts coordinator is to efficiently process and manage parts for the collision facility. Parts are a main artery of a collision facility, which is an integral part of the operation and performance. The parts coordinator must have a sense of urgency and an attention to detail. The parts coordinator assists with parts from start to finish.

**Primary Objectives of the Role**
- Assist Estimator with parts sourcing for claims. (Part pricing, availability, confirmations, finding vendors)
- Receive parts orders from various vendors, confirm parts billed are in hand and accounted for.
- Sign for order with vendor.
- Check parts for shipping damage.
- Minimize parts delays by capturing mistakes. Mirror match parts to dissembled parts or photos in management system for accuracy (proper options, finish, correct side of vehicle, quantity).
- Receive parts on hand immediately in management system upon arrival, scan invoice into management system, and process invoice for payment as per shop payables policy.
- Enter PPC’S - Part price changes - make team aware for supplement.
- Organize parts and track for easy location, store parts safely to avoid loss or damage. Label with Repair Order (RO) Information.
- Monitor the RO parts order.
- If parts order is not 100% fulfilled - work with estimator and other team members to get updated ETAS daily on items, (higher focus on repairs that are WIP, or non-drive claims).
- Provide detailed update on parts orders and ETAS to estimator, techs, production staff.
- Assist Techs in locating ordering items required - parts, fluids, hardware, etc.
- Stage parts for repair going in to production, ensure techs have everything required.
- Process returns for parts with vendor, track credits.
- Re-order parts where required - track ETA and update team members.
- Keep parts area neat and organized, ensure receiving area is free for deliveries.
- Practice health and safety guidelines when moving heavy items, and using ladders, or other equipment.
- Have up to date WHMIS training, knowledge of Information Security PIPEDA.

**Requirements**:
**Qualifications, Experience and other requirements**:

- Valid ‘G’ Class Driver’s license with a clean driver’s abstract over the last 3 years.
- I CAR training/certification is an asset.
- Knowledge and proficiency with inventory management and systems (i.e. CollisionLink, ProgiParts, Alternative Parts Utilization (APU) Search, RepairLogic repair planning platform, Mitchell RepairCenter).
- Working knowledge of Mitchell Management Systems, Audatex/Qapter Systems.
- Computer literate with proficiency using basic programs such as Windows and Outlook.
- Able to lift up to 50lbs occasionally.
- 1 year of related experience in a fast-paced, team-oriented environment.
- Ability to visually identify and properly name various parts on a vehicle is an asset.

**Personal Attributes**:

- Organizational skills/Time Management: Strong planning and organizational skills, with an ability to meet
- multiple deadlines simultaneously.
- Communication style: Tactful, clear, and empathetic communicator with excellent verbal and written
- communication skills in English, with the ability to communicate and interact professionally and effectively with co-workers.
- Collaborator: Able to manage relationships in a collaborative manner, with a wide range of stakeholder groups
- Conflict Management: Frames discussions positively, takes action to resolve conflict, while minimizing tension.
- Problem solving: Has a critical thinking approach to problem solve and is a forward, curious thinker.
- Flexible Thinking: Considers problems from all new perspectives and can expand on the thinking or
- solutions proposed by others. Adapts to new ideas and initiatives relevant to own area of work.
- Independent: Works well in a fast-paced environment, self-motivated, and works independently without close
- supervision.
- Ability to deal with difficult customer situations and maintain composure under pressure.
- Strong negotiation skills.

On-the-Job Exposure to the following elements:

- Fumes
- Dirt/Dust
- Chemicals/Toxins
- Hazards
- Heat/Cold
- Noise

**Benefits**

**What we offer**:

- **Pay Range: $21 - $26/hr. depending on experience.**:

- **Educati