Utility Operationstechnologist

Rocky View County is committed to providing our employees a respectful and stable work environment, work/life balance, and opportunities for professional learning and personal growth. We seek individuals who thrive on challenge and will contribute their positive energy, innovation, and service mindset to making a difference and contributing meaningfully to the vibrant community of 45,000 people who call Rocky View County home. At Rocky View County we value employee work/life balance. Temporary staff are provided with opportunities to grow professionally while being supported with paid training, a competitive salary, benefits and paid days off in their first year, plus general holidays, and a hybrid work environment for eligible positions. The Utility Operations Technologist is responsible for the coordination, implementation, and monitoring of contracts and activities involving municipal water, wastewater and storm water servicing. Core Accountabilities Administration of Utility Systems - Monitor and administer third-party operation and maintenance contracts to ensure that County-owned infrastructure is operated in full compliance with applicable regulatory approvals. - Oversee production, reception, and proper filing of Franchise Agreement deliverables. - Track budgets and advise on expenditures outside of regular operations. - Supervise third-party completion of non-contractual operation and maintenance activities. - Audit regulatory and operational data provided by third party contractors. - Review monthly operations reports submitted by third party operation and maintenance contactors. - Compile and submit required annual reports to the applicable regulatory agencies. - Administer Regulatory Approvals and Licenses issued to the Municipality with respect to water, wastewater, and storm water to ensure compliance with applicable legislation. - Coordinate all necessary operation and maintenance for non-contracted County-owned utilities (largely storm water management systems). - Develop and implement plans and procedures required for effective management of County utility systems. Customer Inquiry Response - Assist customers seeking information regarding County utility systems and regarding other non-County service providers. - Coordinate responses to customer complaints (including those regarding failed or sub-standard service delivery). Utility Operations - Track and compile data on water and wastewater usage related to County utility systems. - Administer the supply, installation, and replacement of water meters and backflow prevention devices. - Complete locates of County underground utility infrastructure on an as-requested basis. - Administer, regulate, and advise on the program for backflow prevention devices testing. - Manage odours emanating from County utility systems, including the monitoring of H2S levels. - Identify and oversee utility improvement projects, including sanitary sewer inflow and infiltration reduction programs. - Manage waste product disposal in compliance with all applicable approvals and legislation. - Complete inspections of newly constructed County utility infrastructure. - Perform Utility Services "On-Call" duties on a rotational basis. - Complete additional operational projects and duties as assigned. Administrative - General - Research and draft department related policies and procedures. - Optimize and maintain the department records management system. - Provide operational input for pertinent engineering enquiries including memos, reports, designs, and drawings. - Produce recommendations and business cases for improvements to County utility assets. - Provide input into the development of operating and capital budgets for County utility systems. - Respond to FOIP requests as administered by the County's Legislative and Legal Services department. - Represent the County in various utility associations and other Provincial / Municipal Boards and Organizations. - Work in accordance with the requirements established by the RVC Health and Safety Program and the Alberta OHS Act, Regulation and Code. - Take reasonable care to protect their health and safety and other persons at or in the vicinity of the worksite while they are working. - Perform other administrative duties and special projects as assigned. Position Requirements A minimum of level I certification in water treatment, wastewater treatment, water distribution, wastewater collection, along with a minimum of five (5) years of experience working in water treatment, wastewater treatment, water distribution systems, wastewater collection operations, or combined equivalent. - Possess a thorough knowledge base related to municipal utility operations, including the engineering, construction, and maintenance practices this entails. - Possess the ability to conduct effective relations, liaison, and resolution of issues with the public, other County employees, developers, contractors, ratepayers, and outside governmental ag