Surveillance Investigator

Company:
Xpera Risk Mitigation and Investigation LP

Surveillance Investigator - Full-time (Moncton, New Brunswick)

Xpera Risk Mitigation & Investigation is a premier national provider of Risk Mitigation & Investigation Services. We provide innovative solutions that reduce risk, minimize loss and increase human safety, enabling our clients to function at their fullest potential. Through our suite of services we enable our clients to enhance business performance and insure operational continuity by providing the experts and the tools to manage all levels of risks.

The Surveillance Investigator position will involve the completion of assignments while gathering purposeful evidence/information in coordination with achieving client and Management goals, while doing so in compliance with the company’s systems, policies and procedures.

**Education**:

- Completion of Investigator training/course, diploma/degree in criminology; background in legal, and/or psychology an asset.

Professional/Technical Certification or Licenses:

- Possession of a valid Investigator license or willingness to obtain
- Possession of a Driver's license
- Reliable and suitable vehicle currently licensed for business/commercial purposes and a clean driving record

Job Knowledge or Work Experience:

- Two years of experience conducting mobile and foot surveillance for insurance claims and corporate investigations is an asset.
- Former law enforcement experience an asset
- Knowledge of all levels of the Canadian court system, criminal and civil code in Canada, insurance law, and privacy legislation an asset
- Prior experience working in a client focused environment
- Understanding of threat risk assessments and analytics
- Proficiency working with Microsoft Word, Excel, Outlook
- Advanced report writing abilities
- Ability to collect, make use of, and disseminate available information in a timely manner to an appropriate audience for the purpose of addressing a specific requirement
- Possess patience and persistence ensuring quality services to our customers while managing conflicting demands from various divisions and managers; adjusts quickly to changing priorities and conditions
- Provides accurate information and creative solutions for customers while taking ownership of decisions.
- Ability to determine data’s source and reliability, as well as provide meaningful analysis
- Honor commitments and promises, maintain confidentiality and has high standards of integrity.
- Ability to work under pressure to meet demanding timelines; ability to multi-task while maintaining focus on the task at hand, handling multiple and sometimes conflicting yet strict deadlines

Environment/Work Conditions:

- While the incumbent must be team-oriented, it is imperative that he/she be self-sufficient and dedicated as the role of an investigator calls for much independence in the field.
- Flexibility to work irregular hours and days - evening, weekend, and holiday work will be required
- Fast paced environment
- Physical Demands: Hand writing, data entry, extended hours sitting, standing, walking, running, driving.
- All prospective employees must pass a background check

Compensation is commensurate with experience. We offer competitive wages, e-flex benefits, RRSP matching, as well as many other perks.