Commercial Service Technician Lead

**Job Title**: Commercial Service Technician Lead (ODT2 - Master)
**Hourly Rate : $32.46 - $38.67**
**Location**: Prince George, BC

We are innovative, customer-centric, professional, and our goal is to provide exceptional service for our customers. This role is pivotal as the primary support for commercial/industrial customers, responsible for service and installation of Doors and Docks in todays every-changing market.

We have a solid backlog of work and are looking for the right team members to join our crew Our business is growing and opportunities to Install and Service many different types and makes of equipment are plentiful. This position will involve a good amount of out-of-town work in Northern or Remote areas, but LOA and Hotels are paid and great opportunity for OT as well as an $2.00hr Industrial Premium during these projects.

**Responsibilities**:

- Service and install various products, including sectional doors, rolling doors, drop testing fire doors, vehicle restraints, impact doors, and loading dock equipment.
- Repair and troubleshoot defective equipment.
- Maintaining proper truck stock, inventory, and company vehicle.
- Responible for accurate timekeeping; detailing job numbers, travel time, labeling equipment, and completing job assignments timely.
- Interact with customers, end-users, and general contractors courteously and professionally.
- Performing routine preventative maintenance.
- Adhere to all safety policies and procedures.
- Promote the company’s operational visions, values, and goals.
- Participate in training or other team activities to support ongoing continuous improvement.
- Perform other duties as assigned by the Manager or his/her designate.

**Qualifications**:

- At least 3 years experience in rolling, high speed, sectional, dock levelers and mega door preferred but contact us if you have some or most of the above.
- Welding and/or electrical experience is a plus.
- Travel required (overnight, weekends, on call)
- Valid driver’s license with a clean driving record
- Demonstrated mechanical aptitude and troubleshooting skills.
- Ability to handle a physical workload.
- Proficient with power tools.
- Independent work capability.
- Service-oriented individual with effective written/verbal communication skills.
- Comfortable working at heights.
- Adaptability to a changing work environment.
- Effective interpersonal skills.
- High school diploma or equivalent.
- Must pass background check
- Basic math skills.

**Working Conditions**:

- Must be able to work in any weather conditions (indoors/outdoors).

**Come work with us**
**We offer**:

- Competitive base salary
- Competitive and comprehensive benefit package 100% company-paid
- Unionized work environment
- Company truck and Fuel Card
- Paid on-call rotation and standby fee
- Company Paid Power Tools (must supply own hand tools).
- Growth opportunities.
- Pension Plan
- Ongoing training.
- Positive work environment.
- Stable, growing company.

We pride ourselves on our excellent company culture, our very clean and safe working environment, and our commitment to continue being an equal opportunity company.

**Job Types**: Full-time, Permanent

Pay: $32.46-$38.67 per hour

**Benefits**:

- Company events
- Company pension
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Experience**:

- Doors: 3 years (required)

**Language**:

- English (required)

Licence/Certification:

- Class 5 Licence (required)

**Location**:

- Prince George, BC (required)

Willingness to travel:

- 75% (required)

Work Location: On the road