Dz Driver

**Position Title**: DZ Driver
**Reports to**: Branch Manager

**Position Summary**:
The Driver is responsible for the customer service experience as it is provided to contractors, builders and customers during the delivery of purchased products and services. The Driver must have the ability to effectively communicate to customers and coworkers, ensuring timely deliveries as scheduled. The Driver is expected to understand and adhere to all Health and Safety guidelines to ensure the safety of themselves and all those involved.

**Major Duties and Responsibilities**:
Living the Turkstra Values:

- Provide world-class customer service and quality building products.
- Provide a safe and healthy work environment for all.
- Commits to safety by following company safety rules, regulations and policies.
- Follows Uniform policy; wears proper Personal Protective Equipment.
- Supports company Health and Safety initiatives by identifying and reporting potential unsafe conditions or hazards.
- Maintains a clean and neat work environment.
- Act with integrity in all our dealings with customers and suppliers.
- Build our future based on traditional values.
- Support the communities in which we work.
- Stand behind our products and services.

Customer Service:

- Follows Turkstra's approach to World Class Customer Service.
- Greets and advises customers by providing useful knowledge of products and services; using resources where required.
- Processes customer orders by locating and loading product into customer and company vehicles, exercising proper load building, securing and unloading techniques.
- Seeks to earn 100% of the customer's business (100% wallet share).
- Place loads on site in a manner that is complimentary to customer's needs and does not violate city ordinances.
- Accurately and quickly process returns on site with full product codes and return material to branch. - Level 2
- Use people skills to effectively manage difficult customers, problems and complaints. - Level 3

Daily Operations:

- Responsible for maintaining vehicle appearance according to Turkstra standards.
- Ensure MTO compliance by completing circle checks and logging any issues and reporting them to an appropriate management team member.
- Utilize the K8 delivery app to complete deliveries, including photos and notes where required.

Business Objectives:

- Work together with the branch team to achieve key performance indicators (KPI's).
- Plans routes according to best distance and travel time.
- Supports Turkstra's Green initiative programs by avoiding idling and practicing fuel-efficient driving practices.
- Supports Turkstra's Maintenance program by ensuring truck appearance and ensuring WET Maintenance is done on schedule.

Training and Development:

- Completes all LMS course assignments within assigned timeframe.
- Assist in the training and support of coworkers (when and where appropriate).

Additional Duties and Responsibilities:

- Responsible for any and all other duties as may be required from time to time in accordance with proper training and certification requirements

**Qualifications**:
Education/Experience Requirements:

- DZ Driving Certification with 3 years of driving experience
- Must be comfortable driving a manual transmission
- Clean Driver’s Abstract
- General interest in the construction industry
- Experience or knowledge with related products and services
- Load building, securing and dumping experience an asset
- Experience of construction industry an asset

Abilities/Skill Requirements:

- Customer focused
- Communication skills, both verbal and written
- Product Knowledge
- Detailed oriented
- General math skills
- Ability to work in a fast pace work environment

Physical Requirements:

- Some lifting required
- Ability to work in all weather conditions
- Ability to stand for long periods of time

**YOU WILL BE REQUIRED TO PROVIDE A COPY OF YOUR CURRENT ABSTRACT AND CVOR**.

Pay: $22.00-$26.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- Day shift

**Experience**:

- DZ driving (11,000kg+): 3 years (preferred)

Licence/Certification:

- DZ license (preferred)

Work Location: On the road