Wine Merchant, Key Holder

1 week ago

London, Canada Magnotta Winery Full time

**Part-Time Wine Merchant - Key Holder**
**Location**: 1740 Richmond Street North, London, Ontario
**Company**: _Magnotta Winery Corporation_

Magnotta Winery is seeking a passionate and customer-focused **Part-Time Wine Merchant - Key Holder** to join our team. In this role, you will be essential in delivering an outstanding customer experience, from first interaction to lasting impression.

We offer a supportive and engaging workplace, competitive compensation, and opportunities to expand your knowledge of wine, beer, and spirits.

**Your Responsibilities**:

- Provide exceptional service and assist customers in product selection
- Offer informed suggestions on wine and food pairings
- Handle Point of Sale (POS) transactions and end-of-day sales reconciliation
- Open and close the store in accordance with company procedures
- Support merchandising and stock management
- Execute marketing and operational initiatives as directed
- Maintain a clean, organized, and welcoming store environment
- Lift and move product (up to 25 kg as required)

**Availability Requirements**:

- Must be available for **afternoons, evenings**, and **alternate weekends**:

- **Steel-toe footwear** is required for safety purposes

**Qualifications**:

- Minimum **2 years of retail key holder experience**:

- Previous knowledge of wine, beer, and spirits is considered an asset
- **Smart Serve Certification** (or willingness to obtain)
- Strong communication and interpersonal skills
- Positive, outgoing attitude and a passion for customer service
- Ability to upsell and cross-sell products
- Eagerness to learn and contribute in a collaborative team environment

If you're enthusiastic about wine and committed to delivering an exceptional retail experience, we’d love to hear from you

**Commitment to Diversity & Accommodation**

Magnotta Winery is committed to inclusive and barrier-free recruitment and workplace practices. We are happy to accommodate individual needs throughout the hiring process and during employment. Please notify Human Resources if accommodation is required. All information received will be handled confidentially.

**Job Types**: Part-time, Permanent

Pay: From $18.20 per hour

**Benefits**:

- On-site parking

Application question(s):

- What shifts are you available to work?

**Experience**:

- Key Holder: 2 years (required)

Licence/Certification:

- Do you have a valid Smart Serve YES OR NO? (preferred)

Work Location: In person

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