Parts Advisor

2 weeks ago

Kitchener, Canada Transit Trailer Limited Full time

**BUSINESS TITLE**:Parts Counter Person
**JOB TYPE**:Full Time
**Location**:Kitchener

**Position Overview**:
Are you interested in a career as a **Parts Counter Person**? Join our trailblazing team at our Kitchener location, where we don't just sell trailers; we redefine the industry. We prioritize providing quality products, fairness, and delivering an exceptional client experience. Transit Trailer is Ontario's & Quebec’s premier multi-line dealer for North America's leading trailer manufacturers. Transit Trailer provides sales, parts, and service at locations across Ontario and in Quebec.

Duties & Essential Job Functions:

- **Inventory Management**: Maintain accurate records, monitor levels, order parts for point of sale, and complete cycle counts.
- **Supplier Relations**: Establish and maintain relationships.
- **Customer Service**: Assist customers with part identification and provide technical support.
- **Sales and Marketing**: Promote parts through displays, online platforms, and sales strategies.
- **Quality Control**: Inspect incoming parts, resolve quality issues, ensure customer satisfaction.

Qualities, Skills & Abilities:

- **Strong Organizational Skills**: Ability to effectively manage inventory, prioritize tasks, and maintain records.
- **Excellent Communication Skills**: Clear and effective communication with customers, suppliers, and team members is crucial for providing assistance, resolving issues, and maintaining relationships.
- **Problem-Solving Abilities**: Capability to identify issues with inventory, parts quality, or customer inquiries, and develop effective solutions in a timely manner.
- **Customer Focus**: Dedication to providing exceptional service to customers by understanding their needs, offering appropriate solutions, and ensuring satisfaction.
- **Leadership Skills**: Ability to lead and motivate a team, delegate tasks effectively, and provide guidance and support to department staff.
- **Sales and Marketing Acumen**: Understanding of sales techniques, product promotion, and marketing strategies to maximize parts sales and profitability.
- **Attention to Detail**: Thoroughness in inspecting parts for quality and accuracy, ensuring compliance with policies and procedures.
- **Analytical Skills**: Ability to analyze sales data, inventory trends, and customer feedback to make informed decisions and drive continuous improvement.
- **Time Management**: Efficiently managing time and resources to meet deadlines, handle multiple tasks simultaneously, and adapt to changing priorities.
- **Technical Proficiency**: Comfortable using computer software and systems for inventory management, sales tracking, and communication.

**Work Experience**
- 5+ years’ experience with heavy-duty trailer Parts Counter or Parts Sales preferred but not required

**What We Offer**:

- Competitive compensation reflecting your experience and expertise.
- Comprehensive benefits covering health, dental, vision, and life insurance.

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

Pay: $34,554.52-$75,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Work Location: In person

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