Customer Experience Lead

2 days ago

Kemptville, Canada Scotiabank Full time

Requisition ID: 160947 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who will lead and support our Customer Experience Associates, while championing Scotiabank’s core values and culture. **Is this role right for you? In this role you will**: - Lead and manage your team of Customer Experience Associates and Senior Customer Experience Associates - Build strong customer relationships and deliver excellent customer service - Acts as the Officer in Charge (OIC) for the branch as required, managing any emergencies, customer escalations, etc. - Contributing to the overall success of the branch by identifying opportunities to enhance the customer experience - Act as a change management lead by assisting with the implementation of new policies and procedures **Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have**: - Excellent leadership skills, able to coach and develop your team - Strong customer service skills - Previous experience managing a team of employees (including coaching, leading, and scheduling the team) is a strong asset - Excellent communication skills - Availability to work a flexible schedule - Previous banking experience is a strong asset - Strong technical skills, able to promote and demonstrate the use of digital/self-service banking options **What’s in it for you?** - The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. - A rewarding career path with diverse opportunities for professional development - An organization committed to making a difference in our communities - for you and our customers. - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - A competitive compensation and benefits package. Location(s): Canada : Ontario : Kemptville Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. EO

  • Customer Experience Lead

    2 weeks ago

    Kemptville, Canada Scotiabank Full time

    Requisition ID: 160947 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **What you’ll be doing** Customer Experience Lead Permanent Full-time Location - Kemptville, ON Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we...

  • Customer Experience Associate

    11 hours ago

    Kemptville, Canada Scotiabank Full time

    Requisition ID: 159012 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our...

  • Patient Experience Coordinator

    11 hours ago

    Kemptville, Canada Yazdani Family Dentistry Full time

    **This position is PERFECT for university/college students and retirees!** **Minimum wage salary for this position** Our practice provides a full range of dental services. Our core values are trust, integrity, excellence, kindness and customer service. We have an amazing practice and a stellar team which has allowed us to grow over 400% in the last 5...

  • Customer Relations Representative

    2 weeks ago

    Kemptville, Canada Gillian Sims - Desjardins Insurance Agent Intern Full time

    **Insurance Account Representative** - Desjardins Agent Team Member** Location: Kanata, ON Type: Full Time **Position Overview**: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a Desjardins Agent may be the career for you! **Responsibilities**: - Develop leads, schedule...

  • Customer Service Representative

    2 weeks ago

    Kemptville, Canada Scotiabank Full time

    Requisition ID: 181126 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate/ Kemptville/ Permanent/ Part-Time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help...

  • Customer Service

    14 hours ago

    Kemptville, Canada Ultramar gas Station Kemptville Full time

    **Overview** Duties and responsibilities: - Greet and assist customers in a friendly and professional manner - Handle cash transactions accurately and efficiently - Stock and replenish shelves and displays - Maintain cleanliness and organization of the store - Provide product information and recommendations to customers - Process customer orders and handle...

  • Csr - Customer Service Representative/receptionist

    1 week ago

    Kemptville, Canada RB Heating ClimateCare Full time

    **CUSTOMER SERVICE REPRESENTATIVE/RECEPTIONIST** With over 30 years experience, RB Heating ClimateCare stands out as the premier provider of residential heating and cooling systems in the kemptville area. We offer excellent compensation, comprehensive benefits, an outstanding work environment/culture, and much more! Do you have a great attitude and love...

  • Customer Service Representative

    2 days ago

    Kemptville, Canada Scotiabank Full time

    Requisition ID: 170648 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Customer Service Representative Permanent Part-time (15 hours) Location: Kemptville, ON As a Customer Service Representative, you are the face, character and heart of our branches. Scotiabank is a place where we...

  • Lead Hand Bareroot

    1 week ago

    Kemptville, Canada Ferguson Tree Nursery Full time

    Ferguson Tree Nursery is looking for 2 Lead hands to work in our bareroot program who, under the direction of the Section Grower Bare Root, will take a lead role in the production of bareroot seedlings by working directly with the products. Our native trees, shrubs and perennials are used by our clients in reforestation and naturalization projects that...

  • Lead Hand Bareroot

    1 week ago

    Kemptville, Canada Ferguson Forest Centre Corporation Full time

    **Lead Hands - Bareroot (2 positions)** **Your Role**: As part of a team, you will work with others to plan and execute the work required to grow healthy, high quality trees and shrubs. Once the plan is set, you may find yourself working independently to execute the plan or leading a team to accomplish key tasks. There is a lot of variety during the growing...