Family and Community Worker

**Family and Community Worker - Alderwood Program**
- *This is an in-person/in-community role with no remote-work option available._

**Report To: Program Director**

**Classification: Integrated Job - Adult, Youth and/or Child Worker & Early Childhood Educator**

**Grid: 11**

**Job Goal**:
Under the direction of the Program Director, provides support services to families and children/youth, utilizing a “wraparound” approach. Services provided may include child care, parent training, crisis intervention, behaviour management, family support, mentoring, modeling, and life skills training, either on a one-to-one basis or in a group environment.

**Performance Responsibilities**
- Providing all aspects of child care, including administration of medications, to children (ages 6 to 12) who are in day treatment or clinical programs. Teaching daily routines, skills, social/emotional learning, and activities.
- Identifying potential areas of concern and providing input into development and planning of goals and objectives. Providing support to clients and monitoring their well-being.
- Reviewing clients’ progress and making either written and/or verbal reports regarding clients’ daily activities and progress.
- Recognizing potential crisis situations, and with the clinical team, analyzing such situations accurately, developing strategies to deal with these situations, and acting in behavior intervention.
- Providing life skills training and behaviour management training to clients. Facilitating physical, recreational, and educational activities. Providing clients with a positive role model. Plan and facilitate activities.
- Assisting clients with learning and/ or independent activities. Providing support to clients with respect to their social/ emotional learning and school connectedness and belonging.
- Providing transportation and assistance to clients in attending appointments when necessary and appropriate.
- Organizing, running and teaching Summer Program.
- Building relationships and supporting community enhancement by doing outreach during school calendar holidays.
- Participating in evaluating the effectiveness of rehabilitation and training programs. Dealing with challenging behaviours. Providing suggestions for program development and modification of such programs.
- Preparing and maintaining client progress reports and related records.
- Identifying social, economic, recreational and educational services in the community that will meet client’s needs.
- Maintaining liaison and good communication with other agencies, professionals, and the community. Fostering a positive working relationship with staff members and families.
- Participating, with team, in planning, goal development, ongoing evaluation, safety plans, functional assessment, and reporting during medial trials.
- Implementing goals and objectives, and tracking data.
- Mentoring practicum students, evaluating practicum students.
- Supporting/ assisting with orientation of new hired staff, acting as point person, and reviewing role and responsibilities.
- Performing all duties in compliance with accreditation standards, and in keeping with the agency mission. Performing other duties as required.

**Education and Experience Requirements**
- A Child Care Diploma (2 year) from a recognized program, combined with at least 1 year of related experience is a minimum requirement.
- Experience and proven ability to work effectively with family and community members.

**Job Skills and Abilities**
- Must have the ability to relate to children (in groups and individually), and families.
- Must be able to communicate orally and in writing at a level consistent with the minimum academic qualifications required for this position. Must be computer literate.
- Must be mature and responsible, possessing excellent social skills and ability to relate to others.
- Must be familiar with the principles of Wraparound case management.
- Must have knowledge of social and emotional learning theory, and other effective child care treatment modalities, theory, principles and practice.
- Must have demonstrated ability to teach skills and work effectively in a team setting.
- Must have good time and general management skills.
- Must be able to perform all duties required, at the program site, in the community, or in the family/caregiver home.
- Tact, sound judgment, warmth. Must have the sensitivity to work within the family/caregiver home, considering privacy and confidentiality concerns.
- Ability to obtain confidence of children and families.
- Ability to work well with other professions and community representatives.
- Ability to assess social factors and to record these effectively.
- Resourcefulness and ability to contribute to planning and development of programs.
- Ability to maintain an objective interest in people and a demonstrated ability to work with them.
- Must be willing to work shifts and/or flexible hours.
- Ability to work independently.
- Abilit