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Courier Team Lead
3 weeks ago
This is an interview position.
GENERAL SUMMARY
Aider la direction à superviser le tri quotidien, les activités de livraison et de ramassage et les opérations de succursale à domicile/vols régionaux (s’il y a lieu). Diriger le secteur en veillant à ce que les pratiques exemplaires et les opérations efficaces soient efficaces et donner l’exemple aux employés horaires en devenant un mentor et en démontrant un comportement exemplaire, y compris une forte capacité de communication, de résolution de conflits et de leadership (au moyen de méthodes exemplaires).
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Educational Requirements
High school diploma/equivalent
Related Experience Requirements
Minimum number of years required for entry to this job
2 years current courier experience
Other specific mandatory experience requirements - (preferred)
Personal Development Stream of Excel
Technical Skill Requirements
Solid knowledge of the following:
Must possess a valid drivers licence and have a good driving record.
Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to expiration.
Remains current with training in BP and defensive driver / process updates.
Good understanding of FedEx products, features of service, general operations.
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
Some knowledge of Federal Express operations and Canadian Customs regulations an asset.
Solid communications/ interpersonal skills with the ability to motivate/ coach and train employees on the job.
Ability to prioritize and delegate in a time-sensitive manner.
Interpersonal Skill Requirements
Demonstrated excellent interpersonal, customer relations and communication skills.
Good analytical, problem solving, prioritization and organization skills
Team player
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Exigences scolaires
Postsecondaire:
Diplôme d’études secondaires ou l’équivalent
Expérience
Nombre d’années minimum pour occuper ce poste
Deux ans d’expérience comme messager.
Autres exigences d’expérience obligatoires particulières
Excel Préféré.
Exigences techniques
Solide connaissance de ce qui suit:
Permis de conduire en règle et bon dossier de conduite.
Réussir la formation de base et la formation périodique (y compris l’obtention et le maintien d’un certificat de marchandises dangereuses). Conserver son accréditation par des formations périodiques avant la date d’expiration.
Rester à jour dans sa formation en matière de meilleures pratiques et de conduite défensive.
Bien comprendre les services de FedEx, leurs modalités et le fonctionnement général de l’entreprise.
Pouvoir soulever des charges de 70 lb et de manoeuvrer, avec l’aide d’un appareil approprié, des colis pesant jusqu’à 150 lb.
Une certaine connaissance des activités de Federal Express et de la réglementation douanière canadienne constitue un atout.
Solide maîtrise des communications et des relations interpersonnelles et capacité de motiver, d’encadrer et de former les employés au travail.
Capacité d’établir des priorités et de déléguer des responsabilités dans des délais serrés.
Relations interpersonnelles
Excellente maîtrise des relations interpersonnelles, des relations avec la clientèle et de la communication.
Bien maîtriser l’analyse, la résolution de problèmes, l’organisation et l’établissement de priorités.
Esprit d’équipe
**Qualifications Requises**:Nov 13 to Nov 21
**Transparence Salariale**:
**Salaire**:
**Détails Supplémentaires:
**DÉNI DE RESPONSABILITÉ
- de leur dossier de conduite courant,
- des résultats de leur entrevue et
- des résultats de toute évaluation de leurs compétences de conducteur.
