Production - Electrical Technician

Why join the ABI LTD team?
Since 1989, ABI has been at the forefront of developing cutting-edge technology to revolutionize the way bakeries produce high-quality food efficiently. As a global integrator of automated bakery equipment, we have garnered a reputation for excellence, servicing some of the largest bakeries worldwide.
Our extensive product range spans every stage of the baking process, from ingredients handling to the packaging of finished goods. Whether it's providing standalone equipment for small and medium-sized wholesale bakeries or designing and integrating full end-to-end lines for industrial baking centers, ABI is dedicated to delivering innovative solutions that exceed customer expectations.
We take pride in our work and the satisfaction of our global clientele.
Looking ahead, we recognize the transformative impact of robotics on industries worldwide. As a Preferred Partner and integrator for ABB, the world's leading robotics manufacturer, ABI is at the forefront of this technological revolution. This expertise enables us to offer our customers unparalleled precision and efficiency in their bakeries.
We’re the future of baking automation - and we’re growing
We’re currently looking for an experienced Electro-Mechanical Technician to join our team.
**About the opportunity**:
As an Electro-Mechanical Technician, you will be a key member of our production team. Reporting to the Shop Supervisor you will provide your technical expertise and skills to assemble, install, maintain and repair equipment within our facility, as well as on customers premises, while adhering to general management objectives, company policies, health & safety rules and established quality standards.
**Duties and Responsibilities**:
To be successful, you absolutely must have a desire to work hard, in a fast-paced environment, and be fueled by the excitement of working with leading edge equipment and technology.
On-Site & Remote Technical Support
- Diagnose electrical, mechanical, and pneumatic system malfunctions remotely and on-site
- Travel to customer sites (up to 80% of the time) to install, troubleshoot, and repair industrial bakery equipment
- Conduct on-call service as required
- Ensure all service interventions are performed safely and efficiently
- Document service activities and ensure compliance with corrective action plans

Customer Relationship Management
- Establish strong relationships with customers through professional communication and service
- Provide technical guidance and training to customers for optimal equipment use
- Identify upselling opportunities for ABI products and services
- Represent ABI brand and uphold our reputation for technical excellence.

Internal Support & Process Improvement
- Contribute to continuous improvement initiatives based on field insights
- Provide technical support to other ABI technicians as needed
- Collaborate with internal teams to enhance service quality and efficiency

**What we are looking for**:

- Diploma or degree in Electrical Engineering, Mechatronics, or Industrial Maintenance.
- Strong understanding of electrical, pneumatic, and mechanical systems.
- Ability to read and interpret technical diagrams and schematics.
- Hands-on experience with automated industrial equipment is a strong asset.
- Ability to work independently in a fast-paced, high-travel environment.
- Strong problem-solving skills and ability to remain calm under pressure.

Like what you’re hearing so far, but still wondering if ABI LTD is right for you? We offer:

- A competitive salary and benefit package
- Healthcare/Wellness spending account
- Corporate discount for Goodlife Gym membership
- RSP matching
- Monthly birthday celebrations and employee recognition
- Company sponsored events (CN Tower Climb etc)
- Tuition reimbursement
- Working in a multi-cultural and global organization
- Ongoing on-the-job learning and development
- Working with innovative technology and with an industry leader

At ABI LTD., we are committed to ensuring accessibility for persons with disabilities by identifying, removing and preventing barriers to promote the rights of all persons and to build and create an inclusive and accessible working environment, in accordance with the provisions of the Ontario Human Rights Code (the “Code”) and the Accessibility for Ontarians with Disabilities Act, 2005 (the “AODA”).
ABI LTD. fully supports the intent of the AODA and its goal of achieving accessibility for Ontarians with disabilities with respect to Customer Service, Information and Communications and Employment.