Temporary Receptionist

**Overview**

**Duties**
- Provide accurate information regarding products and services to assist customers effectively.
- Handle customer complaints and resolve issues in a timely manner while maintaining a positive attitude.
- Perform parts entry sales orders and invoicing accurately.
- Engage in upselling opportunities by identifying customer needs and recommending appropriate products or services.
- Maintain knowledge of company policies, procedures, and product offerings to provide informed support.
- Collaborate with team members to improve service delivery and enhance customer satisfaction.

**Experience**
- Previous experience in parts and customer service or a related field is preferred.
- Strong phone etiquette and communication skills are essential for effective interaction with customers.
- Proficiency in data entry with attention to detail is required.
- Experience in sales or upselling techniques is beneficial but not mandatory.

Join the Marlon Team in delivering outstanding service that makes a difference for our customers

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person