Food Supervisor

**Fresh Department Team Lead (Food & Retail Supervisor)**

**About Us**

Summerhill Market is a boutique grocery store chain in Toronto, celebrated for our **scratch-made prepared meals**, **premium grocery offerings**, and **exceptional customer experience**. We go beyond the typical grocery store—curating high-quality, hard-to-find products and ready-to-eat gourmet meals made in our own **Commissary Kitchen**.

This is an exciting opportunity for someone who is **passionate about food**, thrives in a fast-paced environment, and is ready to take on a leadership role that blends operations, team development, and customer service.

**Who Should Apply**
- Those with **kitchen or culinary experience** who are interested in bringing their skills to the grocery retail space
- Individuals with **general grocery experience** (e.g., Grocery, Dairy, Front End, etc.) who are eager to grow into a **Fresh Department leadership** role
- People who love food, take pride in high-quality service, and are energized by leading a team

**Key ResponsibilitiesOperations & Merchandising**
- Oversee daily operations across all fresh departments: Prepared Foods, Deli, Cheese, Meat, Seafood, and Bakery (as needed)
- Maintain store conditions to the highest standard—**cleanliness, organization, and creative merchandising**:

- Stock shelves, rotate products, and ensure availability of fresh items throughout the day
- Liaise with the **Commissary Kitchen** to manage deliveries and ensure product freshness

**Inventory Management**
- Optimize ordering based on **sales trends and customer shopping patterns**:

- Monitor inventory levels and back stock to **reduce shrink and waste**:

- Ensure best-before dates and food safety protocols are followed meticulously

**Customer Service**
- Provide exceptional service by offering **product knowledge, sampling, and tailored recommendations**:

- Lead by example in maintaining a customer-first mindset throughout all fresh departments

**Leadership & People Management**
- Act as a **second-in-command**, supporting the Prepared Foods Manager in daily execution and strategic planning
- **Train, mentor, and manage performance** of staff across multiple departments
- Build and manage weekly schedules to ensure operational efficiency
- Support a culture of collaboration, accountability, and continuous improvement

**Health, Safety & Compliance**
- Promote a **food safety and health-first environment**:

- Ensure compliance with all **OHSA**, public health, and internal safety standards
- Complete logs, audits, and temperature checks as required

**Job Requirements**
- 3+ years of leadership experience in grocery, food service, or kitchen operations
- Passion for food and a strong interest in the **Fresh** side of grocery
- Experience managing people, training staff, and handling performance-related responsibilities
- Strong organizational and communication skills; able to multitask in a fast-paced setting
- Food Handler’s Certification (or willingness to obtain)
- Familiarity with ordering systems and store operations is an asset
- Comfortable working in cold environments and lifting up to 50 lbs
- Flexible availability, including mornings, evenings, weekends, and the ability to support other stores as needed
- High school diploma or equivalent; post-secondary education in a related field is an asset

**Perks of the Job**
- **Weekly pay**:

- **Employer-paid benefits** for full-time staff
- **Employee discount**:

- **Flexible scheduling**:

- Training, development, and promotion from within
- Workwear provided
- Inclusive and energetic team culture
- Easily accessible locations

**Equity Statement**

Please note: This job description outlines key responsibilities but may evolve based on business needs at Summerhill Market

**Job Types**: Full-time, Permanent

**Benefits**:

- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Overtime
- Weekends as needed

**Experience**:

- Grocery/Food industry: 3 years (preferred)
- inventory & people management: 1 year (preferred)

**Location**:

- Toronto, ON M5R 3G7 (preferred)

Work Location: In person