Service Writer

2 weeks ago


Leduc, Canada No Bull RV Full time

**Service Writer - Customer Service Pro Turned RV Wrangler**

You’ve worked in restaurants, retail, hotels, or admin—and you’ve mastered the art of staying cool under pressure, juggling priorities, and making people feel taken care of. Now you're ready for something new.

We’re looking for someone just like you to step into our **Service Writer** role. You don’t need RV experience—we’ll teach you the technical stuff. What we _do_ need is someone who can listen, communicate clearly, stay organized, and keep things moving.

What You’ll Do:

- Greet customers, listen to their concerns, and enter their service requests
- Create accurate work orders and coordinate scheduling
- Keep track of who needs what and when—it’s part dispatcher, part project manager
- Follow up with customers and communicate updates (even when things get delayed)
- Keep things organized in our system (CRM/DMS)—notes, timelines, and task tracking
- Work closely with techs and the parts department to keep service running smoothly

You Might Be a Great Fit If:

- You’ve worked in **customer-facing roles** (restaurants, hotels, reception, admin, etc.)
- You’re the type who makes lists, checks them twice, and keeps the group chat organized
- You communicate clearly and confidently—no guessing games with you
- You can juggle multiple tasks without dropping the ball
- You enjoy solving problems and helping people
- You’re comfortable learning new systems and tech tools

**At No Bull RV, we don’t do drama or egos. We do real people, honest service, and damn good work. If that sounds like your kind of place—we should talk.**

**What You’ll Be Doing**:

- Greet customers like family (the kind you actually like)
- Write work orders techs can follow without guessing
- Keep customers informed—no ghosting
- Juggle appointments, parts, and updates like a pro
- Jump in wherever needed to keep the team rolling

**What We’re Looking For**:

- Calm under pressure and wired to solve problems
- Honest, reliable communicator
- Obsessed with details, timelines, and follow-through
- Good with computers, great with people
- A team player who just _gets it done_
- Bonus points if you’ve worked with G2/IDS—we’ll train the right person either way._

**Who we are.**
We’re _No Bull RV Sales_. If you’ve heard us on the radio, you already know—we don’t mess around. We sell top-quality used RVs with zero nonsense. Our service team is the heart of it all. We get people back on the road, ready for their next adventure.

**Now we just need you.**
Ready to roll?

Pay: From $40,000.00 per year

Additional pay:

- Commission pay

**Benefits**:

- Casual dress
- Company events
- On-site parking
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person


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