Customer Experience Associate
3 days ago
Requisition ID: 177486 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: - Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for - Processing day to day transactions - Nurturing rich, long-standing relationships - Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities **Is this role right for you? In this role you will**: - Build strong customer relationships and deliver excellent customer service - Uncover and solve customers’ needs - Explain complicated concepts simply - Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment - Demonstrate an eagerness to learn and determination to succeed **Do you have the skills that will enable you to succeed in this role? - We’d love to work with you if you**: - Have proven customer service skills through work or community involvement - Are willing to assist in a professional, friendly and efficient manner - Are available to work a flexible schedule - Are comfortable in simple sales situations - Have strong technical skills and the ability to promote digital and self-service banking options to our customers **What’s in it for you?** - The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers - A rewarding career path with diverse opportunities for professional development - Internal training to support your career growth and enhance your skills - An organization committed to making a difference in our communities - for you and our customers - You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. - A competitive compensation and benefits package Location(s): Canada : Ontario : Port Carling Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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Port Carling, Canada Muskoka Lumber Full time**Join the Muskoka Lumber Team in Port Carling!** Are you passionate about **building materials** and love helping people find the right solutions for their projects? Muskoka Lumber, a trusted supplier in the region, is looking for an enthusiastic and knowledgeable **Customer Service and Sales Associate** to join our Port Carling location. In this...
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Port Carling, Canada Scotiabank Full timeCustomer Experience Associate - Port Carling, 22.5 hours/week, 5 month contract About The Role Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We Are Looking For An Enthusiastic, Driven...
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Port Coquitlam, Canada TD Full timeCustomer Experience Associate Work Location Port Coquitlam, British Columbia, Canada Hours 15 Line of Business Personal & Commercial Banking Pay Details 22.50 - 28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at...
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Port Elgin, Canada TD Full timeCustomer Experience Associate - Future Opportunities Join to apply for the Customer Experience Associate - Future Opportunities role at TD Work Location: Port Elgin, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Details: $22.00 - $28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all...
