Bso Outreach Worker

**This role is a 12-month contract** based in our Hamilton office with extensive travel throughout the Greater Hamilton Area.

**Primary Responsibilities**:

- Maintains an active caseload providing a comprehensive behavioural assessment, follow-up, and referral (through warm hand-off), as per the guidelines of the BSO program.
- Reviews and evaluates the recommendations and behavioural care plan in consultation with the client, family, and service providers.
- Coordinates services and intervention strategies with other organizations, health service providers, and/or teams; facilitates joint visits with other social and health care programs as well as works closely with the BSO LTC team to transition the client, where appropriate.
- Identifies strategies and linkages to address educational needs of the client, family, and service providers.
- Maintains proper documentation that is timely, objective, and informative.
- Prepares and submits required administrative documentation and statistics as requested by the BSO Community Team Lead.
- Participates and actively contributes to program quality improvements, evaluation, and research base activities as instructed by the BSO Community Team Lead.
- Reviews and evaluates the effectiveness of the services provided with clients/caregivers and facilitates adjustments with the service provider as needed.
- Provides education about responsive behaviours and dementia to clients and families

The above tasks are representative but not all inclusive.

**Requirements**:

- Undergraduate degree in related health discipline with specialization in geriatrics (e.g. Nursing, Social Work, Occupational Therapy). At minimum, a diploma in Social Service Work, Recreational Therapy, Gerontology or a related field is considered in combination with demonstrated work experience in the field of geriatrics.
- 3 years of experience in a comparable outreach case management or community outreach role working with a defined population.
- Experience with elderly individuals with various types of dementia, delirium, mental health, addictions, other neurological conditions and those who experience acute behavioural change
- Knowledge of local Community Support Services, Primary Health Care and Mental Health services
- Knowledge of consent and capacity issues and legislation involving this population
- Familiarity with standardized assessment tools (e.g Folstein, Cornell, Cohen-Mansfield, MoCA)
- Knowledge of PIECES framework and templates (asset)
- Must be detail oriented, well organized and have good problem-solving skills.
- Must handle confidential and sensitive materials and information with discretion and professionalism.
- Excellent oral and written communication skills are required.
- Brings an enthusiastic, empathetic, positive thinking approach.
- Ability to communicate in a second language (asset).
- Valid drivers’ license and regular access to a reliable vehicle (required).
- A valid vulnerable sector police check issued within 3 months of the hiring date.

**Benefits and Working Conditions**:

- 35-hour work week
- Flexible workplace privileges
- 3 weeks paid vacation to start (+2 additional float days)
- Paid sick time
- Employee Assistance Program
- Collaborative and supportive team environment
- **We thank all applicants for their interest, however, only those selected for an interview will be contacted.**_

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

Pay: $29.00-$31.00 per hour

Expected hours: 35 per week

**Benefits**:

- Employee assistance program
- Paid time off

Schedule:

- Monday to Friday

**Experience**:

- working with persons living with dementia: 3 years (preferred)
- community outreach: 3 years (preferred)

Work Location: Hybrid remote in Hamilton, ON L8V 4S9

Application deadline: 2025-07-08