Actuarial Success Manager

**Akur8 is a young, dynamic, fast growing Insurtech scale-up that is transforming insurance pricing and reserving with transparent machine learning.**

Our SaaS platform leverages the power of transparent machine learning and predictive analytics to inject game-changing speed, performance and reliability into insurers’ pricing and reserving processes.

**Powered by skilled R&D, Product & Actuarial teams we’ve developed unique AI algorithms that automate the insurance pricing and reserving in an unprecedented way.**

This results in a pricing solution which not only allows insurance companies to model their risks 10 times faster, with a higher predictive power than traditional methods, but which also incorporates next generation reserving functionalities, helping to predict and legislate for future claims, therefore constituting a major game changer for the insurance industry.

**Akur8 has already been selected**:

- In CB Insights Top 50 World Insurtech Companies 2024
- In Insurtech Global’s Top 100 AIFinTech list 2024
- In Fintech Global’s Top 100 AIFinTech list 2024
- In CNBC’s World Top 150 Insurtech Companies 2024

**With 42 nationalities on our team and offices in 8 major global cities, Akur8’s solution is international by design, serving over 320+ clients across 4 continents, and focusing on mature markets to drive faster growth.**

To learn more about Akur8, and what we do, click** here**.

**At Akur8, we’re transforming non-life insurance pricing and reserving through a proprietary AI-driven platform that empowers actuaries and data scientists to build transparent, auditable, and efficient models.**

As part of our ongoing growth, we're creating a dedicated **Actuarial Success Manager (ASM)**team to enhance our client’s experience globally.

You’ll bring actuarial expertise into customer interactions and work closely with our internal Actuarial Data Science, Engineering, and Product teams.

**You will directly impact non-life insurance pricing and reserving by driving the following activities**:

- ** Assist our clients with actuarial queries** & use of our Pricing & Reserving solutions;
- ** Collaborate with our specialist Actuarial & Engineering teams** to ensure timely, accurate query resolution;
- ** Build strong client relationships and share feedback with Product and Engineering teams** to enhance user experience and platform adoption;
- ** Monitor client platform usage and engagement** to identify risks and growth opportunities proactively;
- ** Assist in onboarding new clients** through training sessions and initial project support;
- ** Support client check-ins and adoption workshops** to deepen user engagement with the platform;
- ** Build internal knowledge bases** tailored to specific lines of business and markets;
- ** Provide actionable feedback to the Product team**to guide feature development and product improvements;
- ** Help streamline internal processes** and enhance collaboration across ASM, ADS, and Engineering teams;
- ** Direct clients to self-service resources** (documentation, knowledge base, FAQs) to foster independent use;
- ** Promote actuarial and data science best practices** across customer projects;
- ** Partner with commercial teams** to functionally support upsell, cross-sell, and renewal opportunities based on client health and engagement.

**You’ll be attached to our Montreal office, and occasional travel for business events will be required (a maximum of approximately one week per month).**
- ** Recent graduate or 1-3 years’ experience in an Actuarial, Data Science, or analytics role** (internships included).
- ** Understanding of actuarial modelling and/or predictive modeling**techniques (GLM,s GBMs, etc.).
- ** Familiarity with platforms like Jira, Intercom, or CRM tools**(a plus but not required).
- ** Excellent interpersonal and communication skills.**
- ** Problem-solving mindset with a proactive attitude** toward customer needs.
- ** Organized, structured, and capable of balancing reactive & proactive client engagement.**
- ** Fluent English language skills;**
- ** Additional languages skills an advantage**

**As a newcomer, you'll be joining a diverse, highly skilled and motivated team, with a strong Tech DNA, colleagues that are eager to share their knowledge and passion.**

But it’s not all work, you’ll also be part of a dynamic team that enjoys spending time together and having fun.

**In addition to this, we will provide you with**:

- Competitive salary + annual bonus
- Health insurance, Dental and Vision coverage
- Retirement Savings Plans
- Generous vacation policy
- Commuter benefit
- Gym membership via ClassPass
- IT equipment allowance

**Additional benefits**:

- Onboarding at our Paris HQ
- Professional development & trainings
- Team fun: regular company gatherings and team events
- Fun goodies