Reinsurance Specialist

The **Global Reinsurance**team manages >1,000 reinsurance agreements, with >$700 billion in ceded risk and $2.5 billion of annual premiums. We are currently seeking a highly motivated **Reinsurance Specialist**to join our team. The incumbent will be responsible for administering ceded business with moderate to complex issues. The prospects will have the opportunity to work with cross-disciplinary teams within Manulife. **Key responsibilities**: - Investigate, analyze, and process policy exceptions in the reinsurance administration system - Responsible for the completeness, accuracy and reliability of premium, risk and claim information for assigned ceded business - Own billing reconciliation and reinsurer payments - Support small to medium projects and clean up initiatives, ensuring deliverables are completed accurately and on time - Respond to internal or external queries in a professional and timely manner - Identify, resolve, or escalate unusual business trends - Support audits by providing evidence and examples - Develop and maintain strong working relationships with various departments within the segment and across segments - Data driven approach to in force management - Identify and own process improvements including potential automations **Who are you?** - You don’t like to sit idle, and enjoy working in fast-paced environments - you tend to gravitate to roles where every day can present something new - You obsess about customers, seeking ways to listen, engage and act for their benefit - You think big, with a constant curiosity to discover ways to use an agile mindset and enable the business to achieve its outcomes - You thrive in teams establishing relationships, believing getting it done together drives innovation - You take ownership with an entrepreneurial mindset that builds solutions, focusing on what matters - You do what is right, working with integrity and speaking out when needed - You share your humanity, building a diverse and inclusive work environment for everyone **Required Qualifications**: - 2-5 years' experience in insurance or other relevant industry - Strong understanding of insurance (policy lifecycle) and reinsurance principles, practices, and trends - Exceptional communication skills with the ability to work independently and as part of a team - Demonstrated ability to manage multiple priorities in a production-based environment - Strong analytical skills - Intermediate accounting knowledge - Strong technical skills with high proficiency in Microsoft Excel - Experience with IT tools or programs such as SQL, Python, Power Apps, Power Automate and Power BI - Background or degree in finance, math, actuarial sciences or similar **Preferred Qualifications**: - Direct experience with ceded reinsurance administration - Industry relevant courses and certifications such as LOMA - Manulife specific product knowledge - Experience with contract language and interpretation **_When you join our team: _** - As part of our global team, we’ll support you in shaping the future you want to see. - We’ll empower you to learn and grow the career you want. - We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. **About Manulife and John Hancock** **Manulife is an Equal Opportunity Employer** **Referenced Salary Location** Waterloo, Ontario **Working Arrangement** Hybrid **Salary range is expected to be between** $50,700.00 CAD - $84,500.00 CAD Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short