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Service Delivery Management
2 weeks ago
**Service Delivery Management**
**Montreal, QC(Onsite)**
**Long Term**
**Responsibilities**:
Overall 9-15 years of experience with 7 to 10 years of experience in in medium to large IT infra structure Should have a Project Manager in at least 1 projects of any IT IS project implementation Good knowledge of Infra projects and its life cycle Experience of understanding, planning, and executing IT IS projects Experienced in ITIL Process Definition Should be good in coordination between teams Coordinate with in teams and customer wen required 8. Responsible for driving tasks till closer To be able to gather the requirements from team and work towards closer Able to provide updates on time to stakeholders with effective communication Follows up on outstanding deliverables and provides timely status reports
Advises on options, risk and impacts on business
**Good-to-Have**
Should have IT IS knowledge Project Management high level idea Strong customer service and excellent verbal/written communication Excellent attention to details, ability to multitask, and effective time management skills ITIL certified desired
**Responsibility of / Expectations from the Role**
Passionate, Self-motivated and driven, with keen attention to detail, action-and-results oriented Excellent interpersonal, verbal and written communication skills as well as strong logical, analytical, problem solving skills and reporting skills. Able to prioritize and execute tasks in a fast paced environment. Flexible to work in 24/7 environment.
Thanks & Regards,
Benhur
Apptoza Inc.
Phone#:647-953-1624
