Sales Associate

2 weeks ago

Rocky View, Canada GUESS?. Inc. Full time

Position Overview
The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).
**Reports To**: Store Management
Essential Functions
Customer Experience
**Greeting Customers**: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
**First Impressions**: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
**Store Standards**: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
**Product Information**: Provide customers with current relevant information about the product.
**Fitting Room Service**: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
**Cash Wrap Efficiency**: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
**Customer Appreciation**: Sincerely thank all customers for shopping at GUESS as they exit the store.
Cooperation & Dependability
**Task Completion**: Satisfactorily complete all duties as assigned by management.
**Punctuality**: Be punctual and adhere to the designated work schedule.
**Teamwork**: Be flexible and work well with peers and management to accomplish duties.
**Policy Adherence**: Follow GUESS Policies and Procedures 100%.
**Housekeeping**: Perform housekeeping duties as required.
Personal Performance
**Sales Goals**: Meet or exceed the Sales per Hour (SPH) result as assigned by management.
Miscellaneous Responsibilities
**Meetings and Functions**: Participate in and attend all store meetings and other related functions.
**Positive Attitude**: Represent a positive attitude toward the merchandise and the company.
**Inventory Participation**: Participate in all inventories.
**Additional Duties**: Assume and complete other duties as assigned by store management.
**Physical Requirements**: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.
Job Requirements
**Customer Service Skills**: Excellent communication and customer service skills.
**Retail Experience**: Previous retail experience preferred.
**Team Player**: Ability to work well in a team-oriented environment.
**Flexible Schedule**: Ability to work flexible hours, including evenings, weekends, and holidays.
**Physical Stamina**: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
?
Brand
GUESS Factory
Store
3982
Store Address
261055 Cross Iron Blvd, Space #301 - Rocky View, AB T4A0G3
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