Storage Consultant/forklift Driver

LOCATION: Kelowna, BC
PAY RANGE: $24 - $28 per hour
APPLICATION SUBMISSION DEADLINE: Open until filled

BigSteelBox - Canada’s leading provider of portable storage solutions, is looking for a Forklift Driver/

Storage Consultant for its Kelowna, BC, location. This position is a permanent full-time position. Work

hours are Monday to Friday, 8:30 am - 5:00 pm and offers a competitive base salary dependent on

experience, an annual incentive scheme, a competitive benefits package and a company-matching RRSP
program after 3 months. Overtime may be required.

Are you a helper? Many of our customers are going through challenging situations, and we’re here to

minimize the stress they experience with moving and storage. One of the ways we do this as an

organization is to focus on creating a supportive, service-oriented culture. In addition, did you like playing

with Lego when you were a kid? Do you like to organize things into neat rows and straight stacks? If the
answer is “yes,” then you would probably love working as a Yard Supervisor at BigSteelBox.

“We have fun” is one of our core values. While we take our business and responsibilities seriously, we also

know life is better when you enjoy your day Our most recent employee engagement survey results show

that 90% of employees would recommend working here to a friend. We are also proud to have been

certified as a Great Place to Work® This certification is awarded after a thorough, independent analysis

conducted by Great Place to Work Institute® Canada. It’s based on direct feedback from employees,

provided as part of an extensive and anonymous survey about their workplace experience. At BigSteelBox,

you can expect comradery with your co-workers and lots of laughs. Don’t you want to come home with a
smile on your face at the end of the day?

What makes BigSteelBox unique? Check out our website to learn more about our core values and what
drives our BigSteelBox family. Go ahead and apply. It could be the best decision you’ll make today

THE EXPERIENCE AND QUALIFICATIONS WE ARE LOOKING FOR:
Minimum Education: Grade 12
Two or more years of direct work experience in sales/telesales, an asset but not required
Valid driver’s license
Must have a valid Forklift Operator certificate (or willingness to get)

WHAT YOUR PRIMARY RESPONSIBILITIES WILL BE:
Provide expert storage advice, quotes and information
Remain knowledgeable about BigSteelBox products and services
Give courteous customer service to clients, drivers & suppliers
Research & develop prospective clients and nurture relationships with existing clients
Assist with walk-in customers and online inquiries
Process sales & rental invoices
Coordinate deliveries, pickups, & and moves of BigSteelBoxes when applicable

Assist with local Dispatch calendars
Maintain office space in an efficient & clean manner
Demonstrate a positive work ethic, attitude & professional image to all
Maintain the yard in an orderly and effective manner
Maintain BigSteelBox inventory
Operate, lubricate & maintain forklift
Load & unload trucks
Set out, move, & stack BigSteelBoxes
Price & decal new BigSteelBox inventory
Clean & arrange pressure washing of units
Maintain the yard, tools & equipment in an orderly & clean manner
Monitor container & accessory inventory
Maintain accurate records & reports
Provide timely follow-up of all yard inquiries
Maintain personal office space in an orderly & clean manner
Promote & market products to prospective customers
Assist with scheduling BigSteelBox deliveries & pickups
Purchase supplies & run errands as necessary
Customer service and office work as required
Assist the Store Manager in other duties as required

REQUIRED SKILLS/CORE COMPETENCIES:
Accountability - Takes personal ownership and responsibility for the quality and timeliness of
work

Adaptability - Adapts and responds to changing conditions, priorities, technologies and
requirements

Analytical Thinking - Applies systematic, logical reasoning when addressing problems
Communication - Expresses and transmits information verbally and in writing with consistency

and clarity
Decision Making - Makes concrete, well-informed and thought-out decisions that support the

overall organization
Networking and Relationship Building - Effectively builds constructive, friendly, professional

relationships with customers and colleagues
Planning and Organizing—Accurately estimates the duration and level of difficulty of tasks and

projects, setting out goals and objectives and work plans to complete them
Problem Solving - Uses logic and analytical methods to come to realistic solutions
Results Orientation - Possesses the ability to focus on desired outcomes and the means by which

they are achieved
Service Orientation - Provides superior service to both internal and external customers.
Teamwork - Works cooperatively and effectively with others to reach a common goal.

Participates actively in group activities, fostering a team