Cleaning Supervisor

1 week ago

Brampton, Canada Arelli Commercial Cleaning Full time

Arelli Cleaning Inc. is a thriving commercial cleaning company that provides exceptional cleaning & disinfection services to businesses in the GTA area. As we embark on the next stage in our journey — expanding to new cities & areas, we are looking for a **Cleaning Supervisor and Quality Assurance Associate** to join our journey to success.

**_What is the opportunity? _**Working directly with sales, customer service, and other field operations associates, you will be helping with the startup of services for new clients and coaching new crews, while ensuring service quality level for current clients by performing periodic visits and follow ups.

**_Job Duties & Responsibilities: _**
- Professionally represent the company while engaging clients and address any complaints accordingly.
- Facilitating and supervising job starts with new cleaning crews and ensuring service level is performed to clients’ satisfaction.
- Performing Quality Control visits at current clients’ facilities to ensure service level is meeting customers’ expectation and filling out a Quality Control Visit Report utilizing a tablet or smartphone.
- Coordinating with our customer service rep to resolve outstanding issues with customers and cleaners
- Following up on issues identified with the crews to ensure all concerns are addressed

**_Job Requirements: _**
- Excellent communication skills and fully fluent in English.
- 1 to 3 years of experience the commercial cleaning business.
- A valid Ontario drivers license in good standing and functioning vehicle.
- Capability to work flexible hours including at least one day of the weekend.
- Ability to provide 3 verifiable references.
- Nice to have: _
- Has an eye for detail and is capable of identifying deficiencies in cleaning service level during routine quality control activities.
- Has an outgoing personality who is comfortable engaging with people with different backgrounds and capabilities.

**_Other_**
- You must own a vehicle which you are able to utilize for the job in return for proper compensation (paid for travel & mileage)

**Job Types**: Full-time, Part-time

**Salary**: $48,000.00-$65,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- On call
Application question(s):

- Do you have a car and willing to utilize it for the job with a proper compensation in return?
- Would you be interested to work for us on other weekdays if more work is available?

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