Winery Retail Manager

2 weeks ago


Grand Bend, Canada Dark Horse Estate Winery Incorporated Full time

Dark Horse Estate Winery is a destination winery, featuring an in-house, farm-to-table restaurant; Danu Cellars, within the picturesque setting of Huron County near the shores of Lake Huron. Applicants for the role of Front-of-House Manager will be expected to provide superior customer service, administrative support, and deliver service that maximizes Dark Horse Estate Winery Incorporated visitor’s experience.

**Duties and Responsibilities**

The manager will act as the key contact for retail /patio service and sales. This position is self-driven and requires flexible working hours, with a focus on weekends. Applicants shall be confident in their approach and professional in the execution of their duties.

This position is full time during the summer tourist season, and will evolve to a lighter schedule come fall/winter.

Responsibilities shall include, but are not limited to:

- Proven customer service, serving experience
- Assists in training, hiring, and scheduling of staff for the retail and event spaces
- Ensures accurate billing, record maintenance and monthly reports
- Responsible for Merchant and POS systems
- Daily Ordering
- Inventory
- Assists in winery events and restaurant supervision
- Develop correspondence, prepares presentations and organizes materials for the retail space and event centre

**Qualifications and Skills**
- Post-secondary education in related fields
- Wine retail experience an asset
- Advanced knowledge of MS office suite
- Exemplary communication skills
- Organized and ability to multi-task
- WSET an asset

Dark Horse Estate Winery Inc. is an equal opportunity employer. Dark Horse Estate Winery Inc. would like to thank all interested applicants. Only those selected for an interview will be contacted. Please no phone calls.

Pay: Up to $25.00 per hour

Expected hours: 25 - 40 per week

Schedule:

- 8 hour shift
- Every Weekend

Work Location: In person

Expected start date: 2025-03-24



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