The Inverness Pantry

Title:

- **Retail Associate**
- Reports to: The Inverness Pantry Manager
Location: 18 Cabot Lane, Inverness, Nova Scotia, B0E 1N0
- Seasonal - May through October (availability to work flex hours)

About Cabot Cape Breton
- Located on over a mile of sandy beach along the coast of Cape Breton, Nova Scotia—and nestled between the Atlantic Ocean and the picturesque town of Inverness—Cabot Cape Breton is Canada’s first and only authentic links golf resort. Featuring 46 holes of exhilarating golf, including two acclaimed World Top 100 courses, 72 rooms of award-winning accommodation, 19 luxury Golf Villas, with 22 additional homes currently under construction, and exquisite dining in three on-site restaurants, Cabot Cape Breton is intended to excite and inspire at every turn.
- Position Overview
As Retail Associate at the Inverness Pantry, you should share a passion for service excellence and infuse enthusiasm into everything you do. You are highly reliable and responsible and model the exceptional service that is a hallmark of our Cabot Cape Breton experience. Your excellent communication and interpersonal skills enable you to connect with customers, guests, and associates. You are proud to represent the Cabot brand, and proactively act as an ambassador and role model of exceptional service.

Core Competencies
- Exceptional Service:
- Extremely knowledgeable of retail products.
- Answer the phone in a timely and professional manner.
- Promote merchandise and provide suggestions to guests as appropriate to meet their needs.
- Remain calm and courteous while focusing attention on customer/guest needs.
- Handle multiple duties under pressure.
- Demonstrate a positive attitude and excellent organizational skills.
- Demonstration excellent communication, and interpersonal skills.

Operational Excellence:
- Maintain clean, presentable, and full stocked merchandise displays.
- Ensure the Inverness Pantry maintains highest level of cleanliness and appearance standards.
- Demonstrate effective and proactive organization skills.
- Transport merchandise from stock room to sales floor.
- Assist in packing and/or unpacking, arranging, and displaying of merchandise inventory.
- Record phone messages and ensure communication with Supervisor/Manager.

Qualifications:

- Previous experience in retail an asset.
- Experience with Point of Sales systems an asset.

Physical Demands:

- Ability to spend long hours moving around, walking, sitting, standing, kneeling, reaching.
- Exerting up to 50 lbs of force occasionally, and/or up to 25 lbs of force frequently or constantly lift, carry, push, or otherwise move objects.