Operations Supervisor

6 days ago

Etobicoke, Canada Gambles Ontario Produce Full time

The Operations Supervisor will report directly to the General Manager of Operations. This position is responsible for direct supervision of the warehouse employees to ensure the efficient, clean, and safe handling of products that meet quality and service standards. You will be responsible and accountable for providing positive leadership and oversight to the Shipping & Receiving teams ensuring a high level of service standard and effectiveness of all aspects of the distribution center operations.

**Responsibilities**
- Supervise all inbound and outbound shipments to ensure they are accurate, meet quality standards and are carried out in a timely manner.
- Understand relevant warehouse SOP’s and systems utilizing Warehouse, ERP, Payroll and Labour Management software.
- Analyze and communicate to Operations Management recommendations that improve efficiency and reduce process waste.
- Assist in training and motivating employees to increase operational effectiveness.
- Develop and implement shipping and receiving work schedules and assignments to ensure an effective and efficient use of labour while maintain excellent internal customer service.
- Ensure that all reports for warehouse activity are prepared timely and effectively.
- Monitor and manage warehouse employees’ timesheets, schedules, and Time Off Requests in Dayforce.
- Advise Operations Management and People Development of any attendance/tardiness/performance issues with warehouse employees.
- Ensure compliance of Health and Food safety policies and practices.
- Provides general communication on relevant safety issues and concerns.
- A college/University diploma/degree in related logistics field or 3+ years experience in warehouse and distribution operations.
- Demonstrated leadership in communicating, organizing, and motivating goals and objectives to front line staff.
- Demonstrated record of providing excellence in customer service.
- Experience mapping, analyzing, and implementing operational process improvements through data and number trends.
- Demonstrated proficiency in MS Excel (level 2-intermediate), Word and PowerPoint.
- Familiar with all material handling equipment.
- Knowledge of all appropriate health and safety practices.

**Personal Attributes**:

- Strong leadership and team development skills.
- Analytical, problem-solving skills and financial management.
- Ability to manage competing priorities with positive outcomes.
- Results driven through overall team performance.
- Demonstrate a positive “Can-Do” attitude.
- Exceptional interpersonal, verbal, and written communication skills.
- Detail-oriented and well organized.
- Ability to readily adapt and be flexible in a fast-paced environment.
- Professional and committed.

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Monday to Friday
- Morning shift
- Night shift

Work Location: In person

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